Decision Support SystemsVolume 32, Issue 2, December 2001, Pages 83-84Introduction to the special issue: decision support issues in customer relationship management and interactive marketing for e-commerceAuthor links open overlay panelP.K Kannan a, H Raghav Rao bShow moreShareCitehttps://doi.org/10.1016/S0167-9236(01)00103-8Get rights and contentRecommended articlesReferences (0)Cited by (0)View full textCopyright © 2001 Elsevier Science B.V. All rights reserved.