Abstract
In the age of information explosion, big data has brought challenges but also great opportunities that support a wide range of applications for people in all walks of life. Faced with the continuous and intense competition from OTT service providers, traditional telecommunications service providers have been forced to undergo enterprise transformation. Fortunately, these providers have natural and unique advantages in terms of both data sources and data scale, all of which give them a competitive advantage. Multiple foreign mainstream telecom operators have already applied big data for their own growth, from internal business to external applications. Armed with big data, domestic telecom companies are also innovating business models. This paper will introduce three aspects of big data in the telecommunications industry. First, the unique characteristics and advantages of communications industry big data are discussed. Second, the development of the big data platform architecture is introduced in detail, which incorporates five crucial sub-systems. We highlight the data collection and data processing systems. Finally, three internal or external application areas based on big data analysis are discussed, namely basic business, network construction, and intelligent tracing. Our work sheds light on how to deal with big data for telecommunications enterprise development.
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This work is supported partially by Key Program of National Natural Science Foundation of China (No. 61631018), the Fundamental Research Funds for the Central Universities and Huawei Technology Innovative Research on Wireless Big Data.
Zhen Wang was born in Xi'an, Shaanxi. He received the B.S., M.S., and Ph.D. degrees all from University of Science and Technology of China (USTC), Hefei, Anhui, in 2002, 2005, 2009 respectively. He is currently the general manager of Information Center of China Telecom Co., Ltd. Anhui branch. He engaged in wireless big data and big data applications at Samsung Electronics Communications Research Institute, Suwon, Korea, from 2008 to 2010. He published nearly ten papers in core journals and got three patents. His research interests are the applications of big data.
Guofu Wei was born in Guang'an Sichuan. He received the B.S. degree in mathematics from University of Science and Technology of China (USTC), Hefei, Anhui, in 1997, and the Ph.D. degree in computational mathematics from USTC, in 2002. He is now a senior economist at China Telecom Co., Ltd. Anhui branch. His research interests include big data modeling and big data operations.
Yaling Zhan was born in Tongcheng, Anhui. She received the B.S. degree in computer science and technology from Chongqing University of Posts and Telecommunications in 2004. She is now an assistant engineer at China Telecom Co., Ltd. Anhui branch. She deeply participates in the construction of enterprise internal application system. She is also in charge of the target acquisition of precision marketing. Her research interests include the big data management, modeling and operation.
Yanhuan Sun [corresponding author] was born in Yantai, Shandong. She received the B.S. degree in information engineering from Xidian University, Xi'an, China, in 2015. She is currently working toward the M.S. degree in information and communication systems at University of Science and Technology of China (USTC). She received the IEEE Wireless Personal Multimedia Communications 2016 Best Student Paper Award in 2016. Her research interests include machine type communication and big data application.
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Wang, Z., Wei, G., Zhan, Y. et al. Big data in telecommunication operators: data, platform and practices. J. Commun. Inf. Netw. 2, 78–91 (2017). https://doi.org/10.1007/s41650-017-0010-1
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DOI: https://doi.org/10.1007/s41650-017-0010-1