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SOA Adoption Phases

A Case Study

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Abstract

The paper argues that attitudes to SOA follow a typical hype cycle from Technological Trigger, Peak of Inflated Expectations, and a Trough of Disillusionment to the more recent realization that SOA is a concept that may offer certain benefits but has several limitations. The main research question studies how the attitude to SOA changes in various phases of the hype cycle, how the SOA implementation cycle and an increase in business process maturity (BPMa) are interconnected and which factors influence the transition between the hype cycle phases. The paper shows that an organization’s success with implementing SOA depends on its ability to match the SOA implementation with an increase in BPMa. The dual purpose of implementing SOA is shown in the first framework: to assure the coherence of IT assets and to assure business/IT alignment. In the second framework, the interconnection of SOA and BPMa and its role in transiting through the hype cycle phases is outlined. The findings are analyzed using a longitudinal case study of a large Slovenian company.

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Authors and Affiliations

  1. Department of Information Management, Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000, Ljubljana, Slovenia

    Peter Trkman,  Andrej Kovačič &  Aleš Popovič

  2. Instituto Superior de Estatística e Gestão de‘Informação (ISEGI), Universidade Nova de Lisboa, Campus de Campolide, 1070-312, Lisboa, Portugal

    Aleš Popovič

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  1. Peter Trkman
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  2. Andrej Kovačič
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  3. Aleš Popovič
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Correspondence to Peter Trkman.

Additional information

Accepted after three revisions by Prof. Dr. Buhl.

This article is also available in German in print and via http://www.wirtschaftsinformatik.de: Trkman P, Kovaèiè A, Popoviè A (2011) Phasen der SOA-Einführung. Eine Fallstudie. WIRTSCHAFTSINFORMATIK. doi: 10.1007/s11576-011-0281-3.

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Trkman, P., Kovačič, A. & Popovič, A. SOA Adoption Phases. Bus Inf Syst Eng 3, 211–220 (2011). https://doi.org/10.1007/s12599-011-0168-2

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