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Weekend and evening hour outpatient appointments may improve healthcare access for patients. A survey of general practice patients in the UK found that younger individuals, those who work full time, and those with mobility problems believed they would benefit from weekend availability.1 Offering evening or weekend appointments for mammography screening led to increased follow-through rates in a randomized trial.2 In addition, there is an association between practices offering weekend and evening hours with improved patient satisfaction and decreased healthcare costs.3, 4 Although the availability of weekend appointments may be important for certain sociodemographic groups, little is known about the sociodemographic characteristics of patients who use weekend versus weekday primary care appointments in the USA.
To investigate the characteristics of patients seeking weekend outpatient primary care visits in the USA with an internal medicine or family medicine physician, we used the National Ambulatory Medical Care Survey, which includes sociodemographic data for 2006–2011, such as percentage below the poverty threshold, median household income, percentage of adults with a bachelor’s degree or higher, and urban-rural classification, based on the patient’s ZIP code of residence. In addition, data on patient race/ethnicity, geographic region, and Medicaid status are also available.
For each sociodemographic variable, we evaluated the relative utilization of weekday versus weekend appointments using chi-square tests. In addition, multivariate logistic regression was used to evaluate for factors associated with weekend visits. Statistical analyses were performed with R 3.6.1 (R Foundation). Survey weights were used for estimation of descriptive statistics. Since survey weights did not substantially influence the logistic regression parameter estimates, these were not used with the logistic regression model since inclusion of the survey weights results in inefficiency and loss of statistical power.5 Observations with missing sociodemographic data were excluded from the analysis. Institutional review board approval was not required for this study, since it uses de-identified data.
Overall, 2.0% of primary care visits occurred on the weekend. Patients utilizing weekend visits were more likely to live in wealthier areas (2.6% highest income quartile versus 1.7% lowest quartile, χ2 p < 0.01) and areas with a higher percent of adults with a bachelor’s degree or higher (2.2% highest quartile versus 1.8% in lowest quartile, χ2 p < 0.01). Those living in large fringe metro (3.7%) and large central metro areas (2.1%) were more likely to utilize weekend visits than those living in small-metro (0.9%) or non-metro areas (0.7%) (χ2 p < 0.01). Hispanic patients (2.4%) were proportionally more likely to utilize weekend visits compared to White (1.7%) and Black patients (1.8%) (χ2 p < 0.01). There was no significant difference in the frequency of Medicaid insurance for weekday versus weekend visits (Table 1).
In multivariate logistic regression, compared to White individuals, Hispanic individuals (OR 1.38; 95% CI 1.15–1.66) were more likely to utilize weekend visits. Those who lived in medium metro (OR 0.72; 9% CI 0.59–0.88), small metro (OR 0.52; 95% CI 0.37–0.73), and non-metro areas (OR 0.44; 95% CI 0.33–0.58) were less likely to utilize weekend visits compared to those living in large central metro areas. Compared to those in the lowest income quartile, those in the highest quartile were more likely to utilize weekend visits (OR 1.27; 95% CI 1.03–1.55) (Table 2).
Although Hispanic patients and those living in wealthier or urban/suburban areas were more likely to utilize weekend visits, we did not identify substantial absolute differences in utilization between sociodemographic groups. However, the Patients’ Perspectives on Health Care survey found that 46% of those who could not see their regular doctor when they needed care cited night or weekend access issues, suggesting weekend and evening clinics are important to many patients.6 While at present patients utilizing weekend clinics largely mirror those in weekday clinics, thoughtful introduction of expanded hours may facilitate greater access across the healthcare spectrum.
References
Ford JA, Jones AP, Wong G, Steel N. Weekend opening in primary care: analysis of the General Practice Patient Survey. Br J Gen Pract. 2015;65(641):e792-798.
Offman J, Wilson M, Lamont M, et al. A randomised trial of weekend and evening breast screening appointments. Br J Cancer. 2013;109(3):597-602.
Morgan CL, Beerstecher HJ. Satisfaction, demand, and opening hours in primary care: an observational study. Br J Gen Pract. 2011;61(589):e498-507.
Jerant A, Bertakis KD, Fenton JJ, Franks P. Extended Office Hours and Health Care Expenditures: A National Study. Ann Fam Med. 2012;10(5):388-395.
Johnson D. To Weight or Not to Weight, That is the Question: Survey Weights and Multivariate Analysis. Presented at the: American Association of Public Opinion Research; 2012.
Patients’ Perspectives on Health Care in the United States: A Look at Seven States & The Nation. February 2016. https://www.npr.org/assets/img/2016/02/26/PatientPerspectives.pdf. Accessed March 26, 2020.
Funding
Dr. Barbieri is supported by the National Institute of Arthritis and Musculoskeletal and Skin Diseases of the National Institutes of Health under award number T32-AR-007465 and receives partial salary support through a Pfizer Fellowship in Dermatology Patient Oriented Research grant to the Trustees of the University of Pennsylvania.
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The funding sources had no role in the design and conduct of the study; collection, management, analysis, and interpretation of the data; preparation, review, or approval of the manuscript; and decision to submit the manuscript for publication.
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Dr. Mostaghimi receives consulting fees from Pfizer, hims, and 3derm. He has equity in Lucid and hims and receives licensing fees from Pfizer. He is on the medical advisory board for hims. He is a clinical trial investigator for Incyte, Lilly, Aclaris, and Concert. The authors have no other conflicts of interest to disclose.
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Barbieri, J.S., Chu, B. & Mostaghimi, A. Sociodemographic Differences Associated with Utilization of Weekend Versus Weekday Primary Care Visits. J GEN INTERN MED 36, 2180–2181 (2021). https://doi.org/10.1007/s11606-020-05925-9
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DOI: https://doi.org/10.1007/s11606-020-05925-9