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Die Bedeutung des Alignment von IT und Fachressourcen in Finanzprozessen Eine empirische Untersuchung

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WIRTSCHAFTSINFORMATIK

Kernpunkte

In diesem Beitrag wird im Rahmen einer empirischen Studie mit den 1.000 größten deutschen Banken gezeigt, wie im Zusammenspiel von Fach-und IT-Ressourcen und dem Alignment beider Bereiche die Geschäftsprozessleistung positiv beeinflusst werden kann. Es zeigt sich insbesondere, dass

  • sowohl IT-Ressourcen als auch fachliche Ressourcen einen positiven Einfluss auf die Prozessleistung aufweisen

  • Alignment als eigenständiger Faktor einen singulären Wertbeitrag aufweist

  • auch eine sehr gute IT Schwächen auf Seiten der Fachabteilungen nicht kompensieren kann und ein Geschäftswertbeitrag durch IT somit auch maßgeblich von Faktoren abhängt, die häufig nicht im Einflussbereich der IT liegen.

Abstract

Importance of the Alignment of IT and Business Resources in Financial Processes — An Empirical Study

How do firms realize business value from deploying IT in business processes? Based on the Resource-based View and insights from recent literature on IT/business alignment, we argue that actual usage and the alignment of IT and business units are important prerequisites for a superior performance of IT-intensive business processes. In this paper, a causal model on the joint impact of IT usage, IT/business alignment and business resources on business process performance is proposed and empirically validated using data from Germany’s 1.000 largest banks.

It turns out that the perceived performance of the focal business process, as predicted in the theoretical model, strongly depends on IT/business alignment. The empirical analysis also shows that business resources have a large impact and that even a superior IT cannot compensate business resource deficiencies. The results thereby provide support for important propositions of the literature on alignment from a process perspective and contribute to common knowledge that the business value of IT should not be assessed without evaluating and controlling for business resources as a complementary factor.

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Authors and Affiliations

  1. Heinz-Theo Wagner Johann Wolfgang Goethe-Universität, Mertonstr. 17, 60054, Frankfurt am Main, Germany

    Daniel Beimborn, Jochen Franke,  Peter Gomber & Heinz-Theo Wagner

  2. Otto-Friedrich-Universität Bamberg, Feldkirchenstr. 21, 96045, Bamberg, Germany

    Tim Weitzel

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  1. Daniel Beimborn
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  2. Jochen Franke
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  4. Heinz-Theo Wagner
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Beimborn, D., Franke, J., Gomber, P. et al. Die Bedeutung des Alignment von IT und Fachressourcen in Finanzprozessen Eine empirische Untersuchung. Wirtsch. Inform. 48, 331–339 (2006). https://doi.org/10.1007/s11576-006-0078-y

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