Skip to main content
Log in

Autonomous Motivation Stimulates Volunteers’ Work Effort: A Self-Determination Theory Approach to Volunteerism

  • Original Paper
  • Published:
VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations Aims and scope Submit manuscript

Abstract

Although today’s nonprofit organizations make a strong appeal to volunteers, they often have difficulties with attracting and retaining these free labor forces. In this sense, studying the motivation of volunteers and its effects proves useful. In the present article, we investigate the relationship between volunteers’ motivation and their self-reported work effort, while relying on the Self-Determination Theory. The results indicate a positive link between volunteers’ autonomous motivation and work effort. Moreover, this relationship holds for each person in our sample, irrespective of the organization in which she/he is volunteering. Implications for future research, as well as the practical impact of these findings, are discussed.

Résumé

Bien que les organisations sans but lucratif recourent énormément de nos jours aux volontaires, elles rencontrent souvent des difficultés pour attirer et retenir ces effectifs bénévoles. C’est à cet égard que l’étude de la motivation des volontaires et des effets de celle-ci s’avère utile. Dans le présent article, nous étudions la relation entre la motivation des volontaires et les efforts de travail dont ils font eux-même état, tout en nous appuyant sur la Théorie de l’autodétermination. Les résultats indiquent un lien positif entre la motivation autonome des volontaires et l’effort de travail. En outre, cette relation existe pour chaque personne dans notre échantillon, indépendamment de l’organisation où elle fait du volontariat. Les implications pour la recherche future, ainsi que l’impact pratique de ces constatations, font l’objet d’une discussion.

Zusammenfassung

Obwohl Nonprofit-Organisationen heutzutage einen eindringlichen Appell an ehrenamtlich Tätige richten, haben sie doch oftmals Schwierigeiten, diese freien Arbeitskräfte anzuziehen und zu halten. In diesem Sinne erweist es sich als nützlich, die Motivation ehrenamtlich Tätiger und deren Auswirkungen zu untersuchen. In dem vorliegenden Beitrag betrachten wir das Verhältnis zwischen der Motivation ehrenamtlich Tätiger und den von ihnen angegebenen Arbeitseinsatz, wobei wir uns auf die Selbstbestimmungstheorie stützen. Die Ergebnisse lassen eine positive Verbindung zwischen der autonomen Motivation der ehrenamtlich Tätigen und dem Arbeitseinsatz erkennen. Außerdem trifft dieses Verhältnis auf alle Personen in unserer Stichprobe zu, unabhängig von der Organisation, für die sie ehrenamtlich tätig sind. Die Implikationen für zukünftige Forschungen sowie die praktischen Auswirkungen der Ergebnisse werden diskutiert.

Resumen

Aunque las organizaciones sin ánimo de lucro de la actualidad apelan con fuerza a los voluntarios, a menudo tienen dificultades para atraer y retener a estas fuerzas laborales gratuitas. En este sentido, resulta útil estudiar la motivación de los voluntarios y sus efectos. En el presente artículo, investigamos la relación entre la motivación de los voluntarios y el esfuerzo de trabajo notificado por ellos mismos, basándonos en la Teoría de la Auto-Determinación. Los resultados indican un vínculo positivo entre la motivación autónoma de los voluntarios y el esfuerzo de trabajo. Asimismo, esta relación se mantiene para cada persona de nuestra muestra, independientemente de la organización en la que realiza el voluntariado. Se tratan las implicaciones para futuras investigaciones, así como también el impacto práctico de estos hallazgos.

ملخص

尽管如今的非营利组织向志愿者进行强烈呼吁,但他们往往难以吸引和留住这些免费劳动力。在此意义上说,研究志愿者的动机及其影响是具有意义的。本文基于自我决定理论,对志愿者的动机与其自报的工作投入之间的关系展开调查。结果表明,志愿者的自主动机与工作投入之间具有积极的联系。此外,这种关系适用于调查样本中的每个人,与其服务的组织无关。本文还探讨了本研究对今后研究的影响以及研究结果的实际影响。.

摘要

على الرغم من أن المنظمات الغير ربحية اليوم تستنجد بقوة بالمتطوعين، فإنهم غالبا˝ ما يواجهون صعوبات في إجتذاب وإبقاء هذه القوى العاملة المجانية. في هذا المعنى، دراسة دوافع المتطوعين وآثارها يثبت جدواها. في هذه المقالة، نحن نبحث في العلاقة بين دوافع المتطوعين وجهود العمل الذي يذكروه ، في حين إعتمادهم على نظرية العزم الذاتي. تشير النتائج إلى وجود صلة إيجابية بين دافع المتطوعين المستقل بذاته والجهد المبذول في العمل. علاوة على ذلك ، هذه العلاقة صامدة مع كل شخص في العينة الخاصة بنا ، بغض النظر عن منظمة التطوع التي هي/هو بها. مناقشة آثار بحوث المستقبل، فضلا˝ عن الأثر العملي لهذه النتائج.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

References

  • Aiken, L. S., West, S. G., & Reno, R. R. (1991). Multiple regression: testing and interpreting interactions. Newbury Park, CA: Sage.

    Google Scholar 

  • Assor, A., Roth, G., & Deci, E. (2004). The emotional costs of parents’ conditional regard: A self-determination theory analysis. Journal of Personality, 72(1), 47–88.

    Article  Google Scholar 

  • Baard, P., Deci, E., & Ryan, R. (2004). Intrinsic need satisfaction: A motivational basis of performance and well-being in two work settings. Journal of Applied Social Psychology, 34(10), 2045–2068.

    Article  Google Scholar 

  • Baumeister, R., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497–529.

    Article  Google Scholar 

  • Boezeman, E. J., & Ellemers, N. (2009). Intrinsic need satisfaction and the job attitudes of volunteers versus employees working in a charitable volunteer organization. Journal of Occupational and Organizational Psychology, 82(4), 897–914.

    Article  Google Scholar 

  • Bono, J., & Judge, T. (2003). Self-concordance at work: Toward understanding the motivational effects of transformational leaders. The Academy of Management Journal, 46(5), 554–571.

    Article  Google Scholar 

  • Brown, S., & Leigh, T. (1996). A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81(4), 358–368.

    Article  Google Scholar 

  • Brown, S., & Peterson, R. (1994). The effect of effort on sales performance and job satisfaction. The Journal of Marketing, 58(2), 70–80.

    Article  Google Scholar 

  • Bussell, H., & Forbes, D. (2002). Understanding the volunteer market: The what, where, who and why of volunteering. International Journal of Nonprofit and Voluntary Sector Marketing, 7(3), 244–257.

    Article  Google Scholar 

  • Butcher, J. (2010). Mexican solidarity: Findings from a national study. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 21(2), 137–161.

    Article  Google Scholar 

  • Chirkov, V., Ryan, R. M., Kim, Y., & Kaplan, U. (2003). Differentiating autonomy from individualism and independence: A self-determination theory perspective on internalization of cultural orientations and well-being. Journal of Personality and Social Psychology, 84(1), 97–110.

    Article  Google Scholar 

  • Clary, E., Snyder, M., & Stukas, A. (1996). Volunteers’ motivations: Findings from a national survey. Nonprofit and Voluntary Sector Quarterly, 25(4), 485–505.

    Article  Google Scholar 

  • Clary, E., Snyder, M., Ridge, R., Copeland, J., Stukas, A., Haugen, J., et al. (1998). Understanding and assessing the motivations of volunteers: A functional approach. Journal of Personality and Social Psychology, 74(6), 1516–1530.

    Article  Google Scholar 

  • Cook, M., Young, A., Taylor, D., & Bedford, A. (2000). Personality and self-rated work performance. European Journal of Psychological Assessment, 16(3), 202–208.

    Article  Google Scholar 

  • De Cooman, R., De Gieter, S., Pepermans, R., Jegers, M., & Van Acker, F. (2009). Development and validation of the work effort scale. European Journal of Psychological Assessment, 25(4), 266–273.

    Article  Google Scholar 

  • deCharms, R. (1968). Personal causation: The internal affective determinants of behavior. New York: Academic Press.

    Google Scholar 

  • Deci, E., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York: Plenum.

    Google Scholar 

  • Deci, E., & Ryan, R. M. (2000). The” what” and” why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268.

    Article  Google Scholar 

  • Deci, E. L., & Ryan, R. M. (2002). Handbook of self-determination research. Rochester: The University of Rochester Press.

    Google Scholar 

  • Deci, E., & Ryan, R. M. (2008). Facilitating optimal motivation and psychological well-being across life’s domains. Canadian Psychology, 49(1), 14–23.

    Article  Google Scholar 

  • Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74(4), 580–590.

    Article  Google Scholar 

  • Deci, E. L., Eghrari, H., Patrick, B. C., & Leone, D. R. (1994). Facilitating internalization: the self-determination theory perspective. Journal of Personality, 62(1), 119–142.

    Article  Google Scholar 

  • Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627–668.

    Article  Google Scholar 

  • Deci, E., Ryan, R. M., Gagné, M., Leone, D., Usunov, J., & Kornazheva, B. (2001). Need satisfaction, motivation, and well-being in the work organizations of a former Eastern bloc country: A cross-cultural study of self-determination. Personality and Social Psychology Bulletin, 27(8), 930.

    Article  Google Scholar 

  • DeVoe, S., & Pfeffer, J. (2007). Hourly payment and volunteering: The effect of organizational practices on decisions about time use. Academy of Management Journal, 50(4), 783.

    Article  Google Scholar 

  • Finkelstein, M. (2009). Intrinsic vs. extrinsic motivational orientations and the volunteer process. Personality and Individual Differences, 46(5–6), 653–658.

    Article  Google Scholar 

  • Finkelstein, M., Penner, L., & Brannick, M. (2005). Motive, role identity, and prosocial personality as predictors of volunteer activity. Social Behavior and Personality: an international journal, 33(4), 403–418.

    Article  Google Scholar 

  • Gagné, M. (2003). The role of autonomy support and autonomy orientation in prosocial behavior engagement. Motivation and Emotion, 27(3), 199–223.

    Article  Google Scholar 

  • Gagné, M., & Deci, E. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331–362.

    Article  Google Scholar 

  • Gagné, M., Ryan, R., & Bargmann, K. (2003). Autonomy support and need satisfaction in the motivation and well-being of gymnasts. Journal of Applied Sport Psychology, 15(4), 372–390.

    Article  Google Scholar 

  • Gagné, M., Forest, J., Gilbert, M. H., Aubé, C., Morin, E., & Malorni, A. (2010). The motivation at Work Scale: Validation evidence in two languages. Educational and Psychological Measurement, 70(4), 628–646.

    Article  Google Scholar 

  • Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Van den Broeck, A., Aspeli, A.K., et al. (2012). Validation evidence in ten languages for the Revised Motivation at Work Scale. Manuscript submitted for publication.

  • Grolnick, W., Ryan, R., & Deci, E. (1991). Inner resources for school achievement: Motivational mediators of children’s perceptions of their parents. Journal of Educational Psychology, 83(4), 508–517.

    Article  Google Scholar 

  • Grouzet, F., Vallerand, R., Thill, E., & Provencher, P. (2004). From environmental factors to outcomes: A test of an integrated motivational sequence. Motivation and Emotion, 28(4), 331–346.

    Article  Google Scholar 

  • Grube, J., & Piliavin, J. (2000). Role identity, organizational experiences, and volunteer performance. Personality and Social Psychology Bulletin, 26(9), 1108–1119.

    Article  Google Scholar 

  • Haivas, S. M., Hofmans, J., & Pepermans, R. (2012). Self-determination theory as a framework for exploring volunteer motivation: A study of Romanian volunteers. Nonprofit and Voluntary Sector Quarterly. doi:10.1177/0899764011433041.

  • Harlow, R. E., & Cantor, N. (1996). Still participating after all these years: A study of life task participation in later life. Journal of Personality and Social Psychology, 71(6), 1235–1249.

    Article  Google Scholar 

  • Hartenian, L. (2007). Nonprofit agency dependence on direct service and indirect support volunteers: An empirical investigation. Nonprofit Management and Leadership, 17(3), 319–334.

    Article  Google Scholar 

  • Hustinx, L., & Lammertyn, F. (2003). Collective and reflexive styles of volunteering: A sociological modernization perspective. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 14(2), 167–187.

    Article  Google Scholar 

  • Ilgen, D., & Klein, H. J. (1989). Organizational behavior. In M. R. Rosenzweig & L. W. Porter (Eds.), Annual Review of Psychology (Vol. 40, pp. 327–351). Palo Alto, CA: Annual Reviews.

    Google Scholar 

  • Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31(2), 386–408.

    Article  Google Scholar 

  • Karatepe, O., Uludag, O., Menevis, I., Hadzimehmedagic, L., & Baddar, L. (2006). The effects of selected individual characteristics on frontline employee performance and job satisfaction. Tourism Management, 27(4), 547–560.

    Article  Google Scholar 

  • Koestner, R., Losier, G., Vallerand, R., & Carducci, D. (1996). Identified and introjected form of political internalization: Extending self-determination theory. Journal of Personality and Social Psychology, 70(5), 1025–1036.

    Article  Google Scholar 

  • Lepper, M., & Cordova, D. (1992). A desire to be taught: Instructional consequences of intrinsic motivation. Motivation and Emotion, 16(3), 187–208.

    Article  Google Scholar 

  • Levesque, C., Zuehlke, A., Stanek, L., & Ryan, R. (2004). Autonomy and competence in German and American university students: A comparative study based on self-determination theory. Journal of Educational Psychology, 96(1), 68–84.

    Article  Google Scholar 

  • Lindenmeier, J. (2008). Promoting volunteerism effects of self-efficacy, advertisement-induced emotional arousal, perceived costs of volunteering, and message framing. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 19(1), 43–65.

    Article  Google Scholar 

  • Loose, M., Gijselinckx, C., Dujardin, A., & Marée, M. (2007). De meting van het vrijwilligerswerk in België. Brussel: Koning Boudewijnstichting.

    Google Scholar 

  • Losier, G., & Koestner, R. (1999). Intrinsic versus identified regulation in distinct political campaigns: The consequences of following politics for pleasure versus personal meaningfulness. Personality and Social Psychology Bulletin, 25(3), 287–298.

    Article  Google Scholar 

  • Mengüç, B. (1996). Evidence for Turkish industrial salespeople: Testing the applicability of a conceptual model for the effect of effort on sales performance and job satisfaction. European Journal of Marketing, 30(1), 33–51.

    Article  Google Scholar 

  • Millette, V., & Gagne, M. (2008). Designing volunteers’ tasks to maximize motivation, satisfaction and performance: The impact of job characteristics on volunteer engagement. Motivation and Emotion, 32(1), 11–22.

    Article  Google Scholar 

  • Musick, M. A., & Wilson, J. (2003). Volunteering and depression: The role of psychological and social resources in different age groups. Social Science and Medicine, 56(2), 259–269.

    Article  Google Scholar 

  • Musick, M. A., Herzog, A. R., & House, J. S. (1999). Volunteering and mortality among older adults: Findings from a national sample. Journals of Gerontology. Series B, Psychological Sciences and Social Sciences, 54(3), S173–S180.

    Article  Google Scholar 

  • Naylor, J., Pritchard, R., & Ilgen, D. (1980). A theory of behavior in organization. New York: Academic Press.

    Google Scholar 

  • Netting, F. E., Nelson, H. W., Borders, K., & Huber, R. (2004). Volunteer and paid staff relationships: Implications for social work administration. Administration in Social Work, 28(3–4), 69–89.

    Article  Google Scholar 

  • O’Brien, L., Townsend, M., & Ebden, M. (2010). ‘Doing something positive’: Volunteers’ experiences of the well-being benefits derived from practical conservation activities in nature. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 21(4), 525–545.

    Article  Google Scholar 

  • O’Dwyer, C., & Timonen, V. (2009). Doomed to extinction? The nature and future of volunteering for meals-on-wheels services. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 20(1), 35–49.

    Article  Google Scholar 

  • Okun, M., Barr, A., & Herzog, A. (1998). Motivation to volunteer by older adults: A test of competing measurement models. Psychology and Aging, 13(4), 608–621.

    Article  Google Scholar 

  • Pelletier, L., Tuson, K., Green-Demers, I., Noels, K., & Beaton, A. (1998). Why are you doing things for the environment? The motivation toward the environment scale (MTES). Journal of Applied Social Psychology, 28(5), 437–468.

    Article  Google Scholar 

  • Podsakoff, P., MacKenzie, S., Lee, J., & Podsakoff, N. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903.

    Article  Google Scholar 

  • Richer, S. F., Blanchard, U., & Vallerand, R. J. (2002). A motivational model of work turnover. Journal of Applied Social Psychology, 32(10), 2089–2113.

    Article  Google Scholar 

  • Roe, R. A. (2008). Time in applied psychology. European Psychologist, 13(1), 37–52.

    Article  Google Scholar 

  • Ryan, R., & Connell, J. (1989). Perceived locus of causality and internalization: Examining reasons for acting in two domains. Journal of Personality and Social Psychology, 57(5), 749–761.

    Article  Google Scholar 

  • Ryan, R., & Deci, E. (2000a). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54–67.

    Article  Google Scholar 

  • Ryan, R., & Deci, E. (2000b). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.

    Article  Google Scholar 

  • Ryan, R., & Deci, E. (2002). Overview of self-determination theory: An organismic dialectical perspective. In E. L. Deci & R. M. Ryan (Eds.), Handbook of self-determination research (pp. 3–33). Rochester, NY: University of Rochester.

    Google Scholar 

  • Snyder, M., & Omoto, A. (2008). Volunteerism: Social issues perspectives and social policy implications. Social Issues and Policy Review, 2(1), 1–36.

    Article  Google Scholar 

  • Soenens, B., & Vansteenkiste, M. (2005). Antecedents and outcomes of self-determination in 3 life domains: The role of parents’ and teachers’ autonomy support. Journal of Youth and Adolescence, 34(6), 589–604.

    Article  Google Scholar 

  • Stukas, A., Snyder, M., & Clary, E. (1999). The effects of “mandatory volunteerism” on intentions to volunteer. Psychological Science, 10(1), 59–64.

    Article  Google Scholar 

  • Thoits, P., & Hewitt, L. (2001). Volunteer work and well-being. Journal of Health and Social Behavior, 42(2), 115–131.

    Article  Google Scholar 

  • Vallerand, R. J. (2000). Deci and Ryan’s self-determination theory: A view from the hierarchical model of intrinsic and extrinsic motivation. Psychological Inquiry, 11(4), 312–318.

    Google Scholar 

  • Van den Broeck, A., Vansteenkiste, M., & De Witte, H. (2008a). Self-determination theory: A theoretical and empirical overview in occupational health psychology. In J. Houdmont & S. Leka (Eds.), Occupational health psychology: European perspectives on research, education, and practice (Vol. 3, pp. 63–88). Nottingham: Nottingham University Press.

    Google Scholar 

  • Van den Broeck, A., Vansteenkiste, M., De Witte, H., & Lens, W. (2008b). Explaining the relationships between job characteristics, burnout, and engagement: The role of basic psychological need satisfaction. Work & Stress, 22(3), 277–294.

    Article  Google Scholar 

  • Van Knippenberg, D., & Van Schie, E. C. M. (2000). Foci and correlates of organizational identification. Journal of Occupational and Organizational Psychology, 73(2), 137–147.

    Article  Google Scholar 

  • Vansteenkiste, M., Lens, W., De Witte, S., De Witte, H., & Deci, E. L. (2004). The ‘why’ and ‘why not’ of job search behaviour: Their relation to searching, unemployment experience, and well-being. European Journal of Social Psychology, 34(3), 345–363.

    Article  Google Scholar 

  • Vansteenkiste, M., Zhou, M., Lens, W., & Soenens, B. (2005). Experiences of autonomy and control among Chinese learners: Vitalizing or immobilizing? Journal of Educational Psychology, 97(3), 468–483.

    Article  Google Scholar 

  • Vansteenkiste, M., Lens, W., & Deci, E. (2006). Intrinsic versus extrinsic goal contents in self-determination theory: Another look at the quality of academic motivation. Educational psychologist, 41(1), 19–31.

    Article  Google Scholar 

  • Vansteenkiste, M., Sierens, E., Soenens, B., Luyckx, K., & Lens, W. (2009). Motivational profiles from a self-determination perspective: The quality of motivation matters. Journal of Educational Psychology, 101(3), 671–688.

    Article  Google Scholar 

  • Vantilborgh, T., Bidee, J., Pepermans, R., Willems, J., Huybrechts, G., & Jegers, M. (2011). A new deal for NPO governance and management: implications for volunteers using psychological contract theory. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 22(4), 639–657.

    Article  Google Scholar 

  • Warburton, J., & Peel, N. (2008). Volunteering as a productive ageing activity: the association with fall-related hip fracture in later life. European Journal of Ageing, 5(2), 129–136.

    Article  Google Scholar 

  • White, R. W. (1959). Motivation reconsidered: The concept of competence. Psychological Review, 66(5), 297–333.

    Article  Google Scholar 

  • Wilson, J. (2000). Volunteering. Annual Review of Sociology, 26(1), 215–240.

    Article  Google Scholar 

  • Yoon, M., Beatty, S., & Suh, J. (2001). The effect of work climate on critical employee and customer outcomes: an employee-level analysis. International Journal of Service Industry Management, 12(5), 500–521.

    Article  Google Scholar 

  • Ziemek, S. (2006). Economic analysis of volunteers’ motivations—A cross-country study. Journal of Socio-Economics, 35(3), 532–555.

    Article  Google Scholar 

Download references

Acknowledgment

The authors extend their appreciation to Maarten Wastiau for his help with the data collection.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to J. Bidee.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Bidee, J., Vantilborgh, T., Pepermans, R. et al. Autonomous Motivation Stimulates Volunteers’ Work Effort: A Self-Determination Theory Approach to Volunteerism. Voluntas 24, 32–47 (2013). https://doi.org/10.1007/s11266-012-9269-x

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11266-012-9269-x

Keywords

Navigation