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Factors Associated with Collaboration Among Agencies Serving Children with Complex Chronic Conditions

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Abstract

Our objective was to identify agency-level factors that increase collaborative relationships between agencies that serve children with complex chronic conditions (CCC). We hypothesized that an agency will collaborate with more partners in the network if the agency had a coordinator and participated in a community coalition. We surveyed representatives of 63 agencies that serve children with CCC in Forsyth County, North Carolina about their agencies’ collaborations with other agencies. We used social network analytical methods and exponential random graph analysis to identify factors associated with collaboration among agencies. The unit of analysis was the collaborative tie (n = 3,658) between agencies in the network. Agencies participating in a community coalition were 1.5 times more likely to report collaboration than agencies that did not participate in a coalition. Presence of a coordinator in an agency was not associated with the number of collaborative relationships. Agencies in existence for a longer duration (≥11 vs. ≤10 years; adjusted odds ratio (aOR): 2.1) and those with a higher proportion of CCC clientele (aOR: 2.1 and 1.6 for 11–30 % and ≥31 % compared to ≤10 %) had greater collaboration. Care coordination agencies and pediatric practices reported more collaborative relationships than subspecialty clinics, home-health agencies, durable medical equipment companies, educational programs and family-support services. Collaborative relationships between agencies that serve children with CCC are increased by coalition participation, longer existence and higher CCC clientele. Future studies should evaluate whether interventions to improve collaborations among agencies will improve clinical outcomes of children with CCC.

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Acknowledgments

Funding for the design and conduct of the study; collection, management, analysis, and interpretation of the data; and preparation, review, or approval of the manuscript was provided by NICHD R21HD061793; PI: Nageswaran.

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Correspondence to Savithri Nageswaran.

Appendix: Survey Questions

Appendix: Survey Questions

 

  1. 1.

    In the past year, with which of the following agencies has your agency collaborated in providing services for children with complex chronic conditions? By collaboration, we mean any relationship that involves exchanging information, sharing resources, and/or coordinating services for the benefit of children with complex chronic conditions. [Select all that apply. Please do not select your own agency.] [Main QuestionList of all actors in the network]

  2. 2.

    Do the following agencies serve as a resource for your agency in your role as a service provider to children with complex chronic conditions? “Serving as a resource” might include: providing care-related information, offering advice or consultation on how to serve a client or family etc. [Matrix of agencies identified in Q1 with “Yes” and “No” options]

  3. 3.

    Does your agency serve as a resource to the following agencies as they provide services to children with complex-chronic conditions? [Matrix of agencies identified in Q1 with “Yes” and “No” options]

  4. 4.

    Has your agency referred children with complex chronic conditions to the following agencies in the past year? [Matrix of agencies identified in Q1 with “Yes” and “No” options]

  5. 5.

    Has your agency received referral about children with complex chronic conditions from the following agencies in the past year? [Matrix of agencies identified in Q1 with “Yes” and “No” options]

  6. 6.

    With which of these agencies would you like to collaborate more in order to effectively provide services for children with complex chronic conditions? [List of all actors in the network]

  7. 7.

    What is your title in your agency? [Text Box]

  8. 8.

    Please select the item that best describes your agency: [Drop down list: “private for-profit”; “private non-profit”; “government”; “other”]

  9. 9.

    How long has your agency been serving children? [Drop down list: less than 5 years, 610 years, 1120 years, more than 20 years]

  10. 10.

    On average, how many children does your agency serve each week? [Drop down list: <10, 1120, 2150, 51100, >100]

  11. 11.

    How many staff members are directly involved in providing services to children? [Drop down menu: <5, 610, 1120, 2130, more than 30]

  12. 12.

    Is there a designated person in your agency whose job it is to collaborate with other agencies on behalf of clients in your agency? [Drop down list: “yes” “no” “unsure”]

  13. 13.

    About what percentage of clients in your agency are children with complex chronic conditions? We define children with complex chronic conditions as children who are medically fragile, dependent on technology, or have a life-limiting condition. [Drop down list: <1 %; 1–10 %; 11–20 %; 21–30 %; and >31 %]

  14. 14.

    In which of the following community coalitions do representatives from your agency participate? Select all that apply.

    1. (a)

      Pediatric Community Alliance (PCA)

    2. (b)

      Local Collaborative Team

    3. (c)

      Local Interagency Coordinating Council (LICC)

    4. (d)

      Forsyth Adolescent Health Coalition

    5. (e)

      Forsyth County Healthy Carolinians Coalition

    6. (f)

      Infant Mortality Reduction Coalition

    7. (g)

      Lead Poisoning Prevention Coalition

    8. (h)

      School Health Alliance

    9. (i)

      Forsyth Futures

    10. (j)

      Safe Kids Coalition

    11. (k)

      Other coalitions not listed here

    12. (l)

      None

    13. (m)

      Don’t know

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Nageswaran, S., Golden, S.L., Easterling, D. et al. Factors Associated with Collaboration Among Agencies Serving Children with Complex Chronic Conditions. Matern Child Health J 17, 1533–1540 (2013). https://doi.org/10.1007/s10995-012-1032-9

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