Skip to main content
Log in

Utilities of gossip across organizational levels

Multilevel selection, free-riders, and teams

  • Published:
Human Nature Aims and scope Submit manuscript

Abstract

Gossip is a subject that has been studied by researchers from an array of disciplines with various foci and methods. We measured the content of language use by members of a competitive sports team across 18 months, integrating qualitative ethnographic methods with quantitative sampling and analysis. We hypothesized that the use of gossip will vary significantly depending on whether it is used for self-serving or group-serving purposes. Our results support a model of gossip derived from multilevel selection theory that expects gossip to serve group-beneficial rules when rewards are partitioned at the group level on a scale that permits mutual monitoring. We integrate our case study with earlier studies of gossip conducted by anthropologists, psychologists, and management researchers.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Acheson, James M. 1988 The Lobster Gangs of Maine. Hanover, New Hampshire: University of New England Press.

    Google Scholar 

  • Alexander, Richard D. 1997 On God and Such. Human Behavior and Evolution Society Newsletter (Spring):1–5.

  • Boehm, Christopher 1993 Egalitarian Behavior and Reverse Dominance Hierarchy. Current Anthropology 34:227–240.

    Article  Google Scholar 

  • 1996 Emergency Decisions, Cultural Selection Mechanics, and Group Selection. Current Anthropology 37:763–778.

    Article  Google Scholar 

  • 1997 Egalitarian Behavior and the Evolution of Political Intelligence. American Naturalist 150:s100-s121.

    Article  Google Scholar 

  • 1999 The Natural Selection of Altruistic Traits. Human Nature 10:205–252.

    Article  Google Scholar 

  • Bowlby, John 1969 Attachment and Loss. London: Hogarth Press.

    Google Scholar 

  • Bowles, Samuel, and Herbert Gintis 2004 The Evolution of Strong Reciprocity: Cooperation in Heterogeneous Populations. Theoretical Population Biology 65:17–28.

    Article  Google Scholar 

  • Boyd, Robert, Herbert Gintis, Samuel Bowles, and Peter J. Richerson 2003 The Evolution of Altruistic Punishment. Proceedings of the National Academy of Sciences 100(6):3531–3535.

    Article  Google Scholar 

  • Campbell, Donald T. 1994 How Individual and Face-to-Face Group Selection Undermine Firm Selection in Organizational Evolution. In Evolutionary Dynamics of Organizations, J. A. C. Baum and J. V. Singh, eds. Pp. 23–38. New York: Oxford University Press.

    Google Scholar 

  • Davenport, Noa, Ruth Distler Schwartz, and Gail Pursell Elliott 1999 Mobbing: Emotional Abuse in the American Workplace. Ames, Iowa: Civil Society.

    Google Scholar 

  • Dunbar, Robin I. M. 1993 Coevolution of Neocortical Size, Group Size and Language in Humans. Behavior and Brain Sciences 16:685–735.

    Google Scholar 

  • 1996 Grooming, Gossip, and the Evolution of Language. Cambridge: Harvard University Press.

    Google Scholar 

  • 1999 Culture, Honesty, and the Free-Rider Problem. In The Evolution of Culture, R. Dunbar, C. Knight, and C. Power, eds. Pp. 194–213. New Brunswick: Rutgers University Press.

    Google Scholar 

  • Dunbar, R. I. M., N. D. C. Duncan, and Anna Marriott 1997 Human Conversational Behavior. Human Nature 8:231–246.

    Article  Google Scholar 

  • Ellickson, Robert C. 1991 Order without Law: How Neighbors Settle Disputes. Cambridge: Harvard University Press.

    Google Scholar 

  • Emler, Nicholas 2001 Gossiping. In The New Handbook of Language and Social Psychology, W. P. Robinson and H. Giles, eds. Pp. 317–338. New York: John Wiley & Sons.

    Google Scholar 

  • Enquist, Magnus, and Olof Leimar 1993 The Evolution of Cooperation in Mobile Organisms. Animal Behaviour 45:747–757.

    Article  Google Scholar 

  • Evans, Stephen 2000 Office Gossip “Makes Workers Productive.” BBC News (November 22). 〈http://news.bbc.co.uk/1/hi/uk/1034510.stm〉

  • Fehr, Enrst, Urs Fischbacher, and Simon Gachter 2002 Strong Reciprocity, Human Cooperation, and the Enforcement of Social Norms. Human Nature 13:1–25.

    Article  Google Scholar 

  • Foley, Robert 1995/1996 The Adaptive Legacy of Human Evolution: A Search for the Environment of Evolutionary Adaptedness. Evolutionary Anthropology 4:194–203.

    Article  Google Scholar 

  • Gluckman, Max 1963 Gossip and Scandal. Current Anthropology 4:307–316.

    Article  Google Scholar 

  • Glover, Linda 2001 Communication and Consultation in a Greenfield Site Company. Personnel Review 30:297–317.

    Article  Google Scholar 

  • Goodnight, Charles J., and Lori Stevens 1997 Experimental Studies of Group Selection: What Do They Tell Us about Group Selection in Nature? American Naturalist 150:s559-s579.

    Google Scholar 

  • Hamilton, Barton H., Jack A. Nickerson, and Hideo Owan 2003 Team Incentives and Worker Heterogeneity: An Empirical Analysis of the Impact of Teams on Productivity and Participation. Journal of Political Economy 111:465–497.

    Article  Google Scholar 

  • Haviland, J. B. 1977 Gossip, Reputation, and Knowledge in Zinacantan. Chicago: University of Chicago Press.

    Google Scholar 

  • Hill, R. A., and R. I. M. Dunbar 2003 Social Network Size in Humans. Human Nature 14:53–72.

    Google Scholar 

  • Knez, Marc, and Duncan Simester 2001 Firm-Wide Incentives and Mutual Monitoring at Continental Airlines. Journal of Labor Economics 19:743–772.

    Article  Google Scholar 

  • Kniffin, Kevin M., and David Sloan Wilson 2004 The Effect of Nonphysical Traits on the Perception of Physical Attractiveness: Three Naturalistic Studies. Evolution and Human Behavior 25:88–101.

    Article  Google Scholar 

  • Kurland, Nancy B., and Lisa Hope Pelled 2000 Passing the Word: Toward a Model of Gossip and Power in the Workplace. Academy of Management Review 25:428–438.

    Article  Google Scholar 

  • Mann, Janet, Thomas Ten Have, James W. Plunkett, and Samuel J. Meisels 1991 Time Sampling: A Methodological Critique. Child Development 62:227–241.

    Article  Google Scholar 

  • McAndrew, Frank T., and Megan A. Milenkovic 2002 Of Tabloids and Family Secrets: The Evolutionary Psychology of Gossip. Journal of Applied Social Psychology 32:1064–1082.

    Article  Google Scholar 

  • Mehl, Matthias R., and James W. Pennebaker 2003 The Sounds of Social Life: A Psychometric Analysis of Students’ Daily Social Environments and Natural Conversations. Journal of Personality and Social Psychology 84:857–870.

    Article  Google Scholar 

  • Merry, S. E. 1984 Rethinking Gossip and Scandal. In Toward a General Theory of Social Control: Fundamentals, D. Black, ed. Pp. 271–301. Orlando: Academic Press.

    Google Scholar 

  • Morris, Jonathan 2001 Gossips Gagged in Brazil. BBC News (July 19). 〈http://news.bbc.co.uk/1/hi/world/americas/1445703.stm〉

  • Muir, W. M. 1996 Group Selection for Adaptation to Multiple-Hen Cages: Selection Program and Direct Responses. Poultry Science 75:447–458.

    Google Scholar 

  • Nicholson, Nigel 2001 Evolved to Chat: The New Word on Gossip. Psychology Today (May/June):41–45.

  • Noon, Mike 2001 Suggested Revisions to Kurland and Pellend’s Model of Gossip and Power. Academy of Management Review 26:173–174.

    Google Scholar 

  • Noon, Mike, and Rick Delbridge 1993 News from Behind My Hand: Gossip in Organizations. Organization Studies 14:23–36.

    Article  Google Scholar 

  • Ostrom, Elinor, Roy Gardner, and James Walker 1994 Rules, Games, and Common-Pool Resources. Ann Arbor: University of Michigan Press.

    Google Scholar 

  • Paine, R. 1967 What Is Gossip About? An Alternative Hypothesis. Man 2:278–285.

    Article  Google Scholar 

  • Prietula, Michael 2001 Advice, Trust, and Gossip among Artificial Agents. In Dynamics of Organizations, A. Lomi and E. R. Larson, eds. Pp. 141–177. Menlo Park, California: AAAI Press/MIT Press.

    Google Scholar 

  • Richerson, Peter J., and Robert Boyd 1999 Complex Societies: The Evolutionary Origins of a Crude Superorganism. Human Nature 10:253–289.

    Article  Google Scholar 

  • Scott, James C. 1985 Weapons of the Weak: Everyday Forms of Resistance. New Haven: Yale University Press.

    Google Scholar 

  • Smith, Eric Alden 2004 Why Do Good Hunters Have Higher Reproductive Success? Human Nature 15:343–364.

    Google Scholar 

  • Sober, Elliott, and David Sloan Wilson 1998 Unto Others: The Evolution and Psychology of Unselfish Behavior. Cambridge: Harvard University Press.

    Google Scholar 

  • Swenson, William, Jeff Arendt, and David Sloan Wilson 2000 Artificial Selection of Microbial Ecosystems for 3-chloroaniline Biodegradation. Environmental Microbiology 2:564–571.

    Article  Google Scholar 

  • Tooby, John, and Leda Cosmides 1992 The Psychological Foundations of Culture. In The Adapted Mind: Evolutionary Psychology and the Generation of Culture, J. H. Barkow, L. Cosmides, and J. Tooby, eds. Pp. 19–136. New York: Oxford University Press.

    Google Scholar 

  • Wilson, David Sloan 2002 Darwin’s Cathedral: Evolution, Religion, and the Nature of Society. Chicago: University of Chicago Press.

    Google Scholar 

  • Wilson, David Sloan, and Kevin M. Kniffin 1999 Multilevel Selection and the Social Transmission of Behavior. Human Nature 10:291–310.

    Article  Google Scholar 

  • 2003 Altruism from an Evolutionary Perspective. In Research on Altruism and Love, S. G. Post et al., eds. Pp. 117–136. Radnor, Pennsylvania: Templeton Foundation Press.

    Google Scholar 

  • Wilson, David Sloan, and Rick O’Gorman 2003 Emotions and Actions Associated with Norm-Breaking Events. Human Nature 14:277–304.

    Article  Google Scholar 

  • Wilson, David Sloan, Carolyn Wilczynski, Alexandra Wells, and Laura Weiser 2000 Gossip and Other Aspects of Language as Group-Level Adaptations. In Cognition and Evolution, C. Heyes, ed. Pp. 347–366. Cambridge: MIT Press.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Kevin M. Kniffin.

Additional information

Kevin M. Kniffin studies cooperation within and among organizations. Kniffin is presently an Honorary Fellow of the University of Wisconsin-Madison’s Department of Anthropology. Kniffin has consulted for a variety of clients, including community-development organizations, labor unions, and credit unions.

David Sloan Wilson is an evolutionary biologist interested in a broad range of issues relevant to human behavior. He has authored numerous articles and books, including most recently Darwin’s Cathedral: Evolution, Religion, and the Nature of Society (University of Chicago Press, 2002). Wilson is a professor of biological sciences and anthropology and Director of Evolutionary Studies (EvoS) at SUNY-Binghamton.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Kniffin, K.M., Wilson, D.S. Utilities of gossip across organizational levels. Hum Nat 16, 278–292 (2005). https://doi.org/10.1007/s12110-005-1011-6

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12110-005-1011-6

Key words

Navigation