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Influence of Organizational Characteristics on Success in Implementing Process Improvement Goals in Correctional Treatment Settings

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Abstract

Although research indicates that organizational characteristics substantially influence the adoption and use of evidence-based practices (EBPs), there has been little empirical research on organizational factors most likely to influence successful implementation of EBPs, particularly in criminal justice settings. This study examined organizational characteristics related to the success of change teams in achieving improvements in assessment and case-planning procedures for persons leaving correctional settings and receiving community services. In this evaluation of the Organizational Process Improvement Intervention (OPII), part of the National Institute on Drug Abuse’s (NIDA’s) Criminal Justice Drug Abuse Treatment Studies (CJDATS) cooperative, 21 sites were randomized to an early-start or a delayed-start condition. For this analysis, data from both conditions were combined. Agencies with fewer program needs, good communication, adequate staffing levels, good supervision, positive attitude toward rehabilitation, and higher institutional capacity for change were better able to implement planned changes in assessment and case-planning procedures. Such agencies may be better candidates for implementation improvement strategies, whereas other agencies could benefit from pre-intervention efforts aimed at strengthening these characteristics before attempting to improve assessment procedures.

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Acknowledgments

This study was funded under a cooperative agreement from the US Department of Health and Human Services, National Institutes of Health, National Institute on Drug Abuse (NIH/NIDA), the Substance Abuse and Mental Health Services Administration, and the Bureau of Justice Assistance. The authors gratefully acknowledge the collaborative contributions by NIDA; the Coordinating Center, AMAR International, Inc.; and the Research Centers participating in CJDATS. The Research Centers include Arizona State University and Maricopa County Adult Probation (U01DA025307); University of Connecticut and Connecticut Department of Correction (U01DA016194); University of Delaware and New Jersey Department of Corrections (U01DA016230); University of Kentucky and Kentucky Department of Corrections (U01DA016205); National Development and Research Institutes, Inc., and Colorado Department of Corrections (U01DA016200); University of Rhode Island, Rhode Island Hospital, and Rhode Island Department of Corrections (U01DA016191); Texas Christian University and Illinois Department of Corrections and Virginia Department of Corrections (U01DA016190); Temple University and Pennsylvania Department of Corrections (U01DA025284); and University of California at Los Angeles and Washington State Department of Corrections (U01DA016211). The contents are solely the responsibility of the authors and do not necessarily represent the views of the Department of Health and Human Services, NIDA, or other CJDATS parties. Thanks are due to Kris Langabeer and Kory van Unen for assistance in preparation of the final version of the manuscript.

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Correspondence to Michael Prendergast Ph D.

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The research centers obtained approval for the study protocol from their Institutional Review Boards. Where necessary, approvals were also secured from participating correctional and/or treatment agency research committees or Institutional Review Boards. All participants provided informed consent.

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Prendergast, M., Welsh, W.N., Stein, L. et al. Influence of Organizational Characteristics on Success in Implementing Process Improvement Goals in Correctional Treatment Settings. J Behav Health Serv Res 44, 625–646 (2017). https://doi.org/10.1007/s11414-016-9531-x

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