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Just laid off, but still a “good citizen?” only if the process is fair

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Abstract

Recent United States Congress legislation (the WARN Act of 1988) mandates that organizations must provide at least 60 days notice before a layoff of 50 or more employees can be instituted. As a consequence, individuals who are notified of their layoff often remain in their jobs for a significant period of time-and managers hope that these people will be good “organizational citizens” during thisremaining time. This article identifies different psychological factors that could explain why individuals would remain good citizens, even after notification of their impending termination. In a survey of 147 skilled employees who received notification of their layoffs, we found that the perceived fairness of the layoff process was the primary factor influencing their citizenship behavior. Additional analyses suggested that the perceived adequacy of the explanation of the layoffs, and whether the layoff victims were treated with respect and dignity, were the primary factors influencing the perceived fairness of the layoff process. The theoretical implications of these results are discussed.

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Bies, R.J., Martin, C.L. & Brockner, J. Just laid off, but still a “good citizen?” only if the process is fair. Employ Respons Rights J 6, 227–238 (1993). https://doi.org/10.1007/BF01419446

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