Abstract
Faced with a rapidly changing market, increased legislation and intense competition, mental health service providers must be sophisticated planners and position themselves advantageously in the marketplace. They can effectively position themselves to be profitable and sustaining through market segmentation and sensitivity. The following article will address one concept of marketing that has received less attention but is of critical importance: positioning. As the market environment becomes increasingly competitive, positioning will be the key to success for mental health programs and institutions.
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References
Philip Kotler,Marketing for Nonprofit Organizations (Englewood Cliffs, NJ: Prentice-Hall, 1975).
Williams F. O’Dellet al., Marketing Decision Making, 3rd. ed. (Cincinnati, OH: South Western Publishing Co., 1984).
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Additional information
LINDA A. LENNOX, M.S.N., CMHA, has extensive experience in mental health administration. She currently resides in the Washington, DC area.
DAVID AMBROSE, D.B.A., is the Lucas Professor of Business Administration, University of Nebraska at Omaha, Omaha, NE.
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Ambrose, D.M., Lennox, L. Strategic market positions for mental health services. Journal of Mental Health Administration 15, 5–9 (1988). https://doi.org/10.1007/BF02828354
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DOI: https://doi.org/10.1007/BF02828354