Abstract
This paper presents a new approach to modelling the time course of user-experience (UX). Flexibility in modelling is essential: to select or develop UX models based on the outcome variables that are of interest in terms of explanation or prediction. At the same time, there is potential for (partial) re-using UX models across products and generalisation of models. As a case study, an experience model is developed for a particular consumer product, based on a time-sequential framework of subjective well-being [13] and a theoretical framework of flow for human-computer interaction [23]. The model is represented as a dynamic Bayesian network and the feasibility and limitations of using DBN are assessed. Future work will empirically evaluate the model with users of consumer products.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Watson, D., Clark, L.A., Tellegen, A.: Development and validation of brief measures of positive and negative affect: the panas scales. J. Pers. Soc. Psychol. 54(6), 1063–1070 (1988)
de Manzano, O., Theorell, T., Harmat, L., Ullén, F.: The psychophysiology of flow during piano playing. Emotion 3(10), 301–311 (2010)
Dillon, A.: Beyond usability: process, outcome and affect in human-computer interactions. Can. J. Libr. Inf. Sci. 4(26), 57–69 (2001)
Engeser, S., Rheinberg, F.: Flow, performance and moderators of challenge-skill balance. Motiv. Emot. 32(3), 158–172 (2008)
Wulf, G., Lewthwaite, R.: Effortless motor learning? an external focus of attention enhances movement effectiveness and efficiency. In: Bruya, B. (ed.) A New Perspective in Attention and Action, pp. 75–101. MIT Press, Cambridge (2010)
Guo, Y.M., Poole, M.S.: Antecedents of flow in online shopping: a test of alternative models. Inf. Syst. J. 19(4), 369–390 (2009)
Hassenzahl, M.: The thing and i: understanding the relationship between user and product. In: Blythe, M.A., Overbeeke, K., Monk, A.F., Wright, P.C. (eds.) Funology, pp. 31–42. Kluwer Academic Publishers, Norwell (2003)
Hassenzahl, M.: The interplay of beauty, goodness, and usability in interactive products. Hum. Comput. Interact. 19(4), 319–349 (2004)
Jackson, S.A., Marsh, H.W.: Development and validation of a scale to measure optimal experience: the flow state scale. J. Sport Exerc. Psychol. 18(1), 17–35 (1996)
Diefendorff, J.M., Hall, R.J., Lord, R.G., Strean, M.L.: Action-state orientation: construct validity of a revised measure and its relationship to work-related variables. J. Appl. Psychol. 85(2), 258–263 (2000)
Mitra, K., Zaslavsky, A., Ahlund, C.: Dynamic bayesian networks for sequential quality of experience modelling and measurement. In: Proceedings of the 11th International Conference and 4th International Conference on Smart Spaces and Next Generation Wired/Wireless Networking, Anonymous Smart Spaces and Next Generation Wired/Wireless Networking, pp. 135–146 (2011)
Keller, J., Bless, H.: Flow and regulatory compatibility: an experimental approach to the flow model of intrinsic motivation. Pers. Soc. Psychol. Bull. 34, 196–209 (2008)
Kim-Prieto, C., Diener, E., Tamir, M., Scollon, C., Diener, M.: Integrating the diverse definitions of happiness: a time-sequential framework of subjective well-being. J. Happiness Stud. 3(6), 261–300 (2005)
Kowatsch, T., Maass, W.: In-store consumer behavior: how mobile recommendation agents influence usage intentions, product purchases, and store preferences. Comput. Hum. Behav. 26(4), 697–704 (2010)
Lin, W.-S.: Perceived fit and satisfaction on web learning performance: is continuance intention and task-technology fit perspectives. Int. J. Hum. Comput Stud. 70(7), 498–507 (2012)
Mugge, R., Schifferstein, H.N.J., Schoormans, J.P.L.: Product attachment and satisfaction: understanding consumers’ post-purchase behavior. J. Consum. Mark. 27(3), 271–282 (2010)
Tractinsky, N., Cokhavi, A., Kirschenbaum, M., Sharfi, T.: Evaluating the consistency of immediate aesthetic perceptions of web pages. Int. J. Hum. Comput. Stud. 64(11), 1071–1083 (2006)
Porat, T., Tractinsky, N.: Its a pleasure buying here: the effects of web-store design on consumers’ emotions and attitudes. Hum. Comput. Interact. 27(3), 235–276 (2012)
Spears, I.: Development and evaluation of an ‘exergaming’ intervention to target cardio-vascular and quality of life outcomes in a deprived area of the north-east. Grant Ref: EP/I001891/1. Research Councils UK Digital Economy Programme (2010)
Sutcliffe, A.: Designing for User Engagement: Aesthetic and Attractive User Interfaces. Morgan and Claypool, San Rafael (2009)
Hartmann, J., Sutcliffe, A., De Angeli, A.: Towards a theory of user judgment of aesthetics and user interface quality. ACM Trans. Comput. Hum. Interact. 15(4), 15:1–15:30 (2008)
Thüring, M., Mahlke, S.: Usability, aesthetics and emotions in human-technology interaction. Int. J. Psychol. 4(42), 253–264 (2007)
van Schaik, P., Ling, J.: A cognitive-experiential approach to modelling web navigation. Int. J. Hum. Comput Stud. 9(70), 630–651 (2012)
Bai, Z., Blackwell, A.F.: Analytic review of usability evaluation in ismar. Interact. Comput. 24(6), 450–460 (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
van Schaik, P., Zeng, Y., Spears, I. (2014). Using Dynamic Bayesian Networks to Model User-Experience. In: Cao, L., Zeng, Y., Symeonidis, A., Gorodetsky, V., Müller, J., Yu, P. (eds) Agents and Data Mining Interaction. ADMI 2013. Lecture Notes in Computer Science(), vol 8316. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-55192-5_1
Download citation
DOI: https://doi.org/10.1007/978-3-642-55192-5_1
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-55191-8
Online ISBN: 978-3-642-55192-5
eBook Packages: Computer ScienceComputer Science (R0)