Skip to main content

The Middle Management of Offshoring: Understanding Offshoring Strategy Implementation at a Meso Level

  • Conference paper
  • 1148 Accesses

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 163))

Abstract

A majority of the research on offshoring is positioned on a macro level, explaining firm level strategies for offshoring and the antecedents of offshoring decisions, but research on implementation of offshoring strategies is rare. The author suggest that the actual development and implementation of offshoring can be better understood by applying a meso level approach; the middle management in the organization and its relation to top management directives, when implementing an offshoring strategy. A multiple case study of two multinational company’s offshoring product development to captive centers in India and China show how middle management facilitates the transfer process. By placing the study at a meso level and taking a strategy-as-practice perspective, the findings included: a) the iterative nature of the offshoring process, b) the lack of (communicated) strategies for offshoring and its consequences, and c) a set of routines connected to offshoring emerging at different levels in the company.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Doh, J.P.: Offshore outsourcing: Implications for international business and strategic management theory and practice. The Journal of Management Studies 42(3), 695 (2005)

    Article  Google Scholar 

  2. Bengtsson, L.: Low-Cost versus Innovation: Contrasting Outsourcing and Integration Strategies in Manufacturing. Creativity and Innovation Management 18(1), 35 (2009)

    Article  Google Scholar 

  3. Howells, J.: New directions in R&D: current and prospective challenges. R&D Management 38(3), 241–252 (2008)

    Article  Google Scholar 

  4. Lewin, A., Massini, S., Peeters, C.: Why are companies offshoring innovation The emerging global race for talent. Journal of International Business Studies 40(6), 901–925 (2009)

    Article  Google Scholar 

  5. Lewin, A., Peeters, C.: Offshoring work: business hype or the onset of fundamental transformation? Long Range Planning 39(3), 221–239 (2006)

    Article  Google Scholar 

  6. Quélin, B., Duhamel, F.: Bringing Together Strategic Outsourcing and Corporate Strategy: Outsourcing Motives and Risks. European Management Journal 21(5), 647–661 (2003)

    Article  Google Scholar 

  7. Farrell, D.: Smarter Offshoring. Harvard Business Review 84(6), 85–92 (2006)

    Google Scholar 

  8. Levina, N., Su, N.: Global multisourcing strategy: The emergence of a supplier portfolio in services offshoring. Decision Sciences 39(3), 541–570 (2008)

    Article  Google Scholar 

  9. Jarzabkowski, P.: Shaping strategy as a structuration process. Academy of Management Journal 51(4), 621–650 (2008)

    Google Scholar 

  10. Noble, C.H.: The eclectic roots of strategy implementation research. Journal of Business Research 45(2), 119 (1999)

    Article  Google Scholar 

  11. Shi, W., Markoczy, L., Dess, G.G.: The role of middle management in the strategy process: Group affiliation, structural holes, and tertius iungens. Journal of Management 35(6), 1453–1480 (2009)

    Article  Google Scholar 

  12. Johnson, G., Melin, L., Whittington, R.: Guest Editors’ Introduction Micro Strategy and Strategizing: Towards an Activity-based View. Journal of Management Studies 40(1), 3–22 (2003)

    Article  Google Scholar 

  13. Whittington, R.: Completing the practice turn in strategy research. Organization Studies 27(5), 613–634 (2006)

    Article  Google Scholar 

  14. Hambrick, D.C.: Operationalizing the Concept of Business-Level Strategy in Research. The Academy of Management Review 5(4), 567–575 (1980)

    Google Scholar 

  15. Mintzberg, H., Ahlstrand, B., Lampel, J.: Strategy safari A guided tour through the wilds of strategic management. The Free Press, New York (1998)

    Google Scholar 

  16. Jensen, P.D.: A learning perspective on the offshoring of advanced services. Journal of International Management 15(2), 181–193 (2009)

    Article  Google Scholar 

  17. Cha, H.S., Pingry, D.E., Thatcher, M.E.: Managing the knowledge supply chain: an organizational learning model of information technology offshore outsourcing. Management Information Systems Quarterly 32(2), 7 (2008)

    Google Scholar 

  18. Contractor, F.J., et al.: Reconceptualizing the Firm in a World of Outsourcing and Offshoring: The Organizational and Geographical Relocation of High Value Company Functions. Journal of Management Studies (2010)

    Google Scholar 

  19. Vivek, S.D., Richey Jr., R.G., Dalela, V.: A longitudinal examination of partnership governance in offshoring: A moving target. Journal of World Business 44(1), 16–30 (2009)

    Article  Google Scholar 

  20. King, W.R., Torkzadeh, G.: Information systems offshoring: research status and issues. MIS Quarterly 32(2), 205–225 (2008)

    Google Scholar 

  21. Quinn, J.B., Hilmer, F.G.: Strategic Outsourcing. Sloan Management Review 35(4), 43 (1994)

    Google Scholar 

  22. Oshri, I., Kotlarsky, J., Willcocks, L.P.: Managing dispersed expertise in IT offshore outsourcing, lessons from Tata consultancy services. MIS Quarterly Executive 6(2), 53–65 (2007)

    Google Scholar 

  23. Oshri, I.: Offshoring strategies Evolving Captive Center Models. The MIT Press, USA (2011)

    Google Scholar 

  24. Huy, Q.: How Middle Managers’ Group-focus Emotions and Social Identities Influence Top-down Implementation of a New Strategy. Strategic Management Journal 32(13), 1387–1410 (2011)

    Article  Google Scholar 

  25. Wooldridge, B., Schmid, T., Floyd, S.W.: The Middle Management Perspective on Strategy Process: Contributions, Synthesis, and Future Research. Journal of Management 34(6), 1190–1221 (2008)

    Article  Google Scholar 

  26. Willcocks, L.P., Griffiths, C.: The crucial role of middle management in outsourcing. MIS Quarterly Executive 9(3), 177–193 (2010)

    Google Scholar 

  27. Jarzabkowski, P., Spee, P.A.: Strategy-as-practice: A review and future directions for the field. International Journal of Management Reviews 11(1), 69–95 (2009)

    Article  Google Scholar 

  28. Maxwell, J.A.: Qualitative Research Design An interactive approach. SAGE Publications, USA (2005)

    Google Scholar 

  29. Yin, R.K.: Case study research: Design and methods. Sage Publications, Inc. (2009)

    Google Scholar 

  30. Karlsson, C.E.: Researching Operations Management. Routledge, New York (2009)

    Google Scholar 

  31. Kwortnik Jr., R.J.: Clarifying “fuzzy” hospitality-management problems with depth interviews and qualitative analysis. Cornell Hotel and Restaurant Administration Quarterly 44(2), 117–129 (2003)

    Article  Google Scholar 

  32. Merriam, S.B.: Fallstudien som forskningsmetod. Studentlitteratur, Sweden (1994)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Edoff, P. (2013). The Middle Management of Offshoring: Understanding Offshoring Strategy Implementation at a Meso Level. In: Oshri, I., Kotlarsky, J., Willcocks, L.P. (eds) Advances in Global Sourcing. Models, Governance, and Relationships. Global Sourcing 2013. Lecture Notes in Business Information Processing, vol 163. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40951-6_5

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-40951-6_5

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-40950-9

  • Online ISBN: 978-3-642-40951-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics