Abstract
To facilitate fluent interaction with humans, socially assistive robots need to communicate in a way that can be intuitively understood. To investigate the effects of important nonverbal gestures on human experience in human-robot interactions, participants read a series of instructions to a robot which responded with nods, blinks, changes in gaze direction, or a combination of these. Participants then rated their engagement in the task as well as the perceived robot engagement, perceived robot comprehension and the robot’s likability. Unbeknown to the participants, the robot had no form of speech processing or gesture recognition, but simply measured speech volume levels and responded with a gesture or combination of gestures when it detected a lull in sound. Engagement of the human participants was not differentially affected by the different responses of the robot. However, the participants’ perception of the robot’s engagement in the task and its understanding of the instructions being communicated as well as its likability depended on the nonverbal gesture presented, with nodding being the most effective response.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Cawsey, A.: Planning interactive explanations. Int. J. Man-Machine Stud. 38, 169–199 (1993)
Moore, J.D., Paris, C.L.: Planning text for advisory dialogues: Capturing intentional and rhetorical information. Comput. Linguistics 19, 651–695 (1993)
Yamazaki, A., Yamazaki, K., Burdelski, M., Kuno, Y., Fukushima, M.: Coordination of verbal and non-verbal actions in human–robot interaction at museums and exhibitions. Journal of Pragmatics 42, 2398–2410 (2010)
Breazeal, C.: Toward sociable robots. Robotics and Autonomous Systems 42(3-4), 167–175 (2003)
Cassell, J., Thorisson, K.R.: The power of a nod and a glance: Envelope vs. emotional feedback in animated conversational agents. Applied Artificial Intelligence 13(4-5), 519–538 (1999)
Clark, H.H., Krych, M.A.: Speaking while monitoring addressees for understanding. Journal of Memory and Language 50, 62–81 (2004)
McClave, E.Z.: Linguistic functions of head movements in the context of speech. Journal of Pragmatics 32, 855–878 (2000)
Kendon, A.: Some functions of gaze-direction in social interaction. Acta Psychologica (Amst) 26(1), 22–63 (1967)
Doherty-Sneddon, G., Bruce, V., Bonner, L., Longbotham, S., Doyle, C.: Development of gaze aversion as disengagement from visual information. Developmental Psychology 38, 438–445 (2002)
Glenberg, A.M., Schroeder, J.L., Robertson, D.A.: Averting the gaze disengages the environment and facilitates remembering. Memory and Cognition 26, 651–658 (1998)
Bentivoglio, A.R., Bressman, S.B., Cassetta, E., Carretta, D., Tonali, P., Albanese, A.: Analysis of blink rate patterns in normal subjects. Movement Disorders 12(6), 1028–1034 (1997), doi:10.1002/mds.870120629.
Hirokawa, K., Yagi, A., Miyata, Y.: Comparison of blinking behavior during listening to and speaking in Japanese and English. Percept. Mot. Skills 98, 463–472 (2004)
Ousler, G.W., Hagberg, K.W., Schnindelar, M., Welch, D., Abelson, M.B.: The ocular protection index. Cornea 27, 509–513 (2008)
Omori, Y., Yamada, F., Miyata, Y.: Influences of blinking on person perception. Jpn. J. Soc. Psychol. 83, 591–594 (1997)
Omori, Y., Miyata, Y.: Estimates of impressions based on frequency of blinking. Social Behaviour and Personality 29, 159–167 (2001)
Mann, S., Vrij, A., Bull, R.: Suspects, lies, and videotape: an analysis of authentic high-stake liars. Law and Human Behavior 26, 365–376 (2002)
Leal, S., Vrij, A.: Blinking during and after lying. Journal of Nonverbal Behavior 32, 187–194 (2008)
Birdwhistell, R.: Kinesics and context. University of Pennsylvania Press, Philadelphia (1970)
Sidner, C.L., Lee, C., Morency, L.-P., Forlines, C.: The Effect of Head-Nod Recognition in Human-Robot Conversation. In: ACM SIGCHI/SIGART Conference on Human-Robot Interaction (HRI), pp. 290–296 (2006) ISBN: 1-59593-294-1
Sidner, C.L., Lee, C.: Attentional Gestures in Dialogues between People and Robots. In: Nishida, T. (ed.) Engineering Approaches to Conversational Informatics. Wiley and Sons (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Tritton, T. et al. (2012). Engaging with Robots While Giving Simple Instructions. In: Herrmann, G., et al. Advances in Autonomous Robotics. TAROS 2012. Lecture Notes in Computer Science(), vol 7429. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32527-4_16
Download citation
DOI: https://doi.org/10.1007/978-3-642-32527-4_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-32526-7
Online ISBN: 978-3-642-32527-4
eBook Packages: Computer ScienceComputer Science (R0)