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Study on Influence Mechanism of Knowledge Value Chain on Service Innovation of Service Enterprise

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 209))

Abstract

The arrival of knowledge economy era, makes the enterprise promote innovation through the knowledge and improves the ability to use and manage knowledge, so that it can obtain sustainable competitive advantage. This paper, through analyzing the knowledge value chain including knowledge input, knowledge activities, knowledge output and knowledge innovation of service enterprise, studies the influence mechanism of knowledge value chain on service innovation of service enterprises. The thinking of service innovation based on knowledge value chain is advantageous for enterprise to make full use of internal and external knowledge resources, so as to promote competitive ability of the enterprise, is also helpful for the exploration of enterprise service innovation in knowledge management field.

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References

  1. Hollsopple, C.W., Singh, M.: The Knowledge Chain Model: activities for competitiveness. Expert System with Applications 20, 77–98 (2001)

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  2. Lee, C.c., Yang, J.: Knowledge value chain. The Journal of Management Development 19, 783–794 (2000)

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© 2011 Springer-Verlag Berlin Heidelberg

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Li, Y., Mei, Z. (2011). Study on Influence Mechanism of Knowledge Value Chain on Service Innovation of Service Enterprise. In: Zhou, Q. (eds) Advances in Applied Economics, Business and Development. ISAEBD 2011. Communications in Computer and Information Science, vol 209. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23020-2_9

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  • DOI: https://doi.org/10.1007/978-3-642-23020-2_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-23019-6

  • Online ISBN: 978-3-642-23020-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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