Skip to main content

Smart Group Interactions

  • Chapter
Book cover The Smart Internet

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6400))

  • 1175 Accesses

Abstract

The use of groups has had great success in medical and psychiatric contexts for over a century. Group interactions provide the critical social and emotional support that is frequently necessary for change and clinical improvement. In recent years, information technology has been used to enhance and extend traditional face-to-face group approaches. We describe three recent projects that use online group approaches and we discuss some of the opportunities and challenges that are part of this approach. Many medical conditions involve seniors, who are often computer novices, and so issues of usability, acceptance, and trust must be carefully and fully addressed by researchers and clinicians who wish to use online group approaches as part of their treatment model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Pratt, J.H.: The Organization of Tuberculosis Classes. Medical Communications of the Massachusetts Medical Society 20, 475–492 (1907)

    Google Scholar 

  2. Rutchick, I.E.: Research on Practice with Groups in Health-Care Settings. Social Work in Health Care 15, 97–114 (1990)

    Article  Google Scholar 

  3. Strauss, G.D., Spiegel, J.S., Daniels, M., Spiegel, T., Landsverk, J., Roybyrne, P., Edelstein, C., Ehlhardt, J., Falke, R., Hindin, L., Zackler, L.: Group Therapies for Rheumatoid-Arthritis - A Controlled-Study of 2 Approaches. Arthritis and Rheumatism 29, 1203–1209 (1986)

    Article  Google Scholar 

  4. Stern, M.J., Plionis, E., Kaslow, L.: Group-Process Expectations and Outcome with Post-Myocardial Infarction Patients. General Hospital Psychiatry 6, 101–108 (1984)

    Article  Google Scholar 

  5. Fenn, H.H., Dinaburg, D.: Didactic Group-Psychotherapy with Chronic-Schizophrenics. International Journal of Group Psychotherapy 31, 443–452 (1981)

    Google Scholar 

  6. Strauss, G.D., Pedersen, S., Dudovitz, D.: Psychosocial Support for Adults with Cystic-Fibrosis - Group-Approach. American Journal of Diseases of Children 133, 301–305 (1979)

    Article  Google Scholar 

  7. Kotkov, B.: Experiences in Group Psychotherapy with the Obese. Psychosomatic Medicine 15, 243–251 (1953)

    Article  Google Scholar 

  8. Chafetz, M.E., Bernstein, N., Sharpe, W., Schwab, R.S.: Short-Term Group Therapy of Patients with Parkinsons Disease. New England Journal of Medicine 253, 961–964 (1955)

    Article  Google Scholar 

  9. Levin, A.: What Makes Group Therapy Work for Substance Abusers? Psychiatric News 40, 34 (2005)

    Google Scholar 

  10. Coman, G.J., Evans, B.J., Burrows, G.D.: Group counselling for problem gambling. British Journal of Guidance & Counselling 30, 145–158 (2002)

    Article  Google Scholar 

  11. Yalom, I.D., Leszcz, M.: The Theory and Practice of Group Psychotherapy. Basic Books, New York (2005)

    Google Scholar 

  12. Saiger, G.M.: Group Psychotherapy with Older Adults. Psychiatry-Interpersonal and Biological Processes 64, 132–145 (2001)

    Article  Google Scholar 

  13. van Dijk, M., Janssen, W.: Psychosocial Support for Cancer Patients: A Review of the Literature. Psychologie & Gezondheid 37, 5–14 (2009)

    Article  Google Scholar 

  14. Ng, J.W., Chignell, M., Cordy, J.R.: The Smart Internet: Transforming the Web for the User. In: Martin, P., Kark, A.W., Stewart, D. (eds.) Proceedings of the 2009 Conference of the Centres for Advanced Studies on Collaborative Research, CASCON 2009, Ontario, Canada, November 02-05, pp. 285–296. ACM, New York (2009)

    Chapter  Google Scholar 

  15. Marziali, E., Dergal, J., McCleary, L.: A Systematic Review of Practice Standards and Research Ethics in Technology-Based Home Health Care Intervention Programs for Older Adults. Journal of Aging and Health 17, 679–696 (2005)

    Article  Google Scholar 

  16. Marziali, E., Donahue, P.: Caring for Others: Internet Video-Conferencing Group Intervention for Family Caregivers of Older Adults with Neurodegenerative Disease. The Gerontologist 46, 398–403 (2006)

    Article  Google Scholar 

  17. Marziali, E., Damianakis, T., Donahue, P.: Internet-Based Clinical Services Virtual Support Groups for Family Caregivers. Journal of Technology in Human Services 24, 39–54 (2006)

    Article  Google Scholar 

  18. Microsoft Accessibility, http://www.microsoft.com/enable/

  19. Apple Accessibility, http://www.apple.com/accessibility/

  20. IBM Accessibility, http://www-03.ibm.com/able/

  21. Web Content Accessibility Guidelines 1.0, http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505

  22. Web Accessibility Initiative (WAI), http://www.w3.org/WAI

  23. SAVI Viewer developed by MeLogic, http://www.savisys.com

  24. Gwizdka, J., Spence, I.: Implicit Measures of Lostness and Success in Web Navigation. Interacting with Computers 19, 357–369 (2007)

    Article  Google Scholar 

  25. WHO: Chronic Diseases and Health Promotion, www.who.int/chp/en/.2007

  26. Dunbar-Jacob, J., Mortimer-Stephens, M.K.: Treatment Adherence in Chronic Disease. Journal of Clinical Epidemiology 54S, 57–60 (2001)

    Article  Google Scholar 

  27. Lorig, K.R., Ritter, P., Stewart, A.L., Sobel, D.S., Brown, B.W., Bandura, A., González, V.M., Laurent, D.D., Holman, H.R.: Chronic Disease Self-Management Program: 2-Year Health Status and Health Care Utilization Outcomes. Medical Care 39, 1217–1223 (2001)

    Article  Google Scholar 

  28. Marziali, E.: E-Health Program for Patients with Chronic Disease. Telemedicine and e-Health 15, 176–181 (2009)

    Article  Google Scholar 

  29. Dobbs, B.M.: Medical Conditions and Driving: A Review of the Literature (1960-2000) DOTHS 809 690. U.S. Department of Transportation, Washington, DC (2005)

    Google Scholar 

  30. Dobbs, B.M., Harper, L., Wood, A.: Transitioning from Driving to Driving Cessation: The Role of Specialized Driving Cessation Support Groups for Individuals with Dementia. Topics in Geriatric Rehabilitation 25, 74–87 (2009)

    Article  Google Scholar 

  31. Marottoli, R., Mendes de Leon, C., Glass, T., Willams, C., Cooney, L., Berkman, L.: Consequences of Driving Cessation: Decreased Out-Of-Home Activity Levels. Journals of Gerontology, Series B, Psychological Sciences & Social Sciences 55, S334–S340 (2000)

    Article  Google Scholar 

  32. Marottoli, R., Mendes de Leon, C., Glass, T., Williams, C., Cooney, L., Berkman, L., Tinetti, M.: Driving Cessation and Increases Depressive Symptoms: Prospective Evidence from the New Haven EPESE. Journal of the American Geriatrics Society 45, 202–206 (1997)

    Article  Google Scholar 

  33. Fonda, S., Wallace, R., Herzog, A.: Changes in Driving Patterns and Worsening Depressive Symptoms among Older Adults. Journals of Gerontology, Series B: Psychological Sciences & Social Sciences 56, S343–S351 (2001)

    Article  Google Scholar 

  34. Ragland, D., Satariano, W., MacLeod, K.: Driving Cessation and Increased Depressive Symptoms. The Gerontological Society of America 60A, 399–403 (2005)

    Google Scholar 

  35. Yassuda, M., Wilson, J., von Mering, O.: Driving Cessation: The Perspective of Senior Drivers. Educational Gerontology 23, 525–538 (1997)

    Article  Google Scholar 

  36. Carp, F.: Significance of Mobility for the Well-Being of the Elderly. In: Transportation in an Aging Society: Improving Mobility And Safety For Older Persons, vol. 2, pp. 1–21. Transportation Research Board/National Research Council, Washington, DC (1988)

    Google Scholar 

  37. Feng, J., Spence, I.: Effects of Cognitive Training on Individual Differences in Attention. In: Harris, D. (ed.) HCII 2007 and EPCE 2007. LNCS (LNAI), vol. 4562, pp. 279–287. Springer, Heidelberg (2007)

    Chapter  Google Scholar 

  38. Feng, J., Spence, I., Pratt, J.: Playing an Action Video Game Reduces Gender Differences in Spatial Cognition. Psychological Science 18, 850–855 (2007)

    Article  Google Scholar 

  39. Spence, I., Feng, J.: Videogames and Spatial Cognition. Review of General Psychology (June 2010) (in press)

    Google Scholar 

  40. United Nations, Population Division. Population Ageing and Development (2009), http://www.un.org/esa/population/publications/ageing/ageing2009.htm

  41. Chisnell, D.E., Redish, J.C., Lee, A.: New Heuristics for Understanding Older Adults as Web Users. Technical Communication 53, 39–59 (2006)

    Google Scholar 

  42. Czaja, S.J., Lee, C.C.: Designing Computer Systems for Older Adults. In: Jacko, J.A., Sears, A. (eds.) The Human-Computer Interaction Handbook. Erlbaum, Mahwah (2003)

    Google Scholar 

  43. Wilson, C.E.: Triangulation: The Explicit Use of Multiple Methods, Measures, and Approaches for Determining Core Issues in Product Development. Interactions 13, 46–63 (2006)

    Article  Google Scholar 

  44. Smither, J., Braun, C.: Technology and Older Adults: Factors Affecting the Adoption of Automatic Teller Machines. The Journal of General Psychology 121, 381–389 (1994)

    Article  Google Scholar 

  45. Zeithmal, V., Gilly, M.: Characteristics Affecting the Acceptance of Retailing Technologies: A Comparison of Elderly and Nonelderly Consumers. Journal of Retailing 63, 49–68 (1987)

    Google Scholar 

  46. Dyck, J.L., Smither, J.A.: Older Adults’ Acquisition of Word Processing: The Contribution of Cognitive Abilities and Computer Anxiety. Computers in Human Behavior 12, 107–119 (1996)

    Article  Google Scholar 

  47. Mathur, A.: Adoption of Technological Innovations by the Elderly: A Consumer Socialization Perspective. Journal of Marketing Management 9, 21–35 (1999)

    Google Scholar 

  48. Microsoft Online Safety, https://www.microsoft.com/protect/fraud/passwords/checker.aspx

  49. Olson, G.M., Olson, J.S.: Distance Matters. Human-Computer Interaction 15, 139–178 (2000)

    Article  Google Scholar 

  50. Olson, G.M., Olson, J.S., Venolia, G.: What Still Matters about Distance. In: Proceedings of HCIC 2009 Human-Computer Interaction Consortium (2009)

    Google Scholar 

  51. van der Kleij, R., Schraagen, J.M., Werkhoven, P., De Dreu, C.K.W.: How Conversations Change over Time in Face-to-Face and Video-Mediated Communication. Small Group Research 40, 355–381 (2009)

    Article  Google Scholar 

  52. Wilson, J.M., Straus, S.G., McEvily, B.: All in Due Time: The Development of Trust in Computer-Mediated and Face-To-Face Teams. Organizational Behavior and Human Decision Processes 99, 16–33 (2006)

    Article  Google Scholar 

  53. Berg, B.L.: Qualitative Research Methods for the Social Sciences. Allyn & Bacon, Boston (2005)

    Google Scholar 

  54. Neuman, L.: Social Research Methods: Qualitative and Quantitative Approaches. Allyn & Bacon, Boston (1997)

    Google Scholar 

  55. NVivo, http://www.qsrinternational.com/

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this chapter

Cite this chapter

Spence, I., Marziali, E. (2010). Smart Group Interactions. In: Chignell, M., Cordy, J., Ng, J., Yesha, Y. (eds) The Smart Internet. Lecture Notes in Computer Science, vol 6400. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16599-3_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-16599-3_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16598-6

  • Online ISBN: 978-3-642-16599-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics