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Attitudes toward Using Communication Technologies in Education: A Comparative Study of Email and SMS

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Advances in Information Technology (IAIT 2009)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 55))

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Abstract

Educational institutions deploy email and short message service (SMS) to maintain efficient communication with their students. This research examines factors influencing students’ attitudes toward using SMS and email, and compares the differences in the proposed factors between email and SMS. The results show that information richness and mobility affect students’ perceived utility of email and SMS while information privacy and perceived utility affect the students’ attitudes toward using email and SMS. Social pressure has found no impact on the research model. Students also perceive that email provides rich information and utility higher than SMS but SMS possesses mobility more than email. In addition, students have attitudes toward using email more than SMS to maintain communication with their institutions. The paper concludes with a discussion of findings, implications and limitations.

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Author information

Authors and Affiliations

  1. Department of Information Technology, Faculty of Science and Technology, Assumption University, Bangkok, 10240, Thailand

    Boonlert Watjatrakul

  2. Computer Department, Ramkhamhaeng Advent International School, Bangkok, 10240, Thailand

    Luke Ashim Barikdar

Authors
  1. Boonlert Watjatrakul
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  2. Luke Ashim Barikdar
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Editor information

Editors and Affiliations

  1.  , cha-U-Thit Rd., 10140, Bangmod.Thungkru, Bangkok, Thailand

    Borworn Papasratorn

  2. School of Information Technology, King Mongkut’s University of Technology Thonburi, Pracha-U-Thit Rd, 10140, Thungkru, Bangkok, Thailand

    Wichian Chutimaskul

  3.  , cha-U-Thit Rd., 10140, Bangmod, Thungkru, Bangkok, Thailand

    Kriengkrai Porkaew  & Vajirasak Vanijja  & 

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© 2009 Springer-Verlag Berlin Heidelberg

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Watjatrakul, B., Barikdar, L.A. (2009). Attitudes toward Using Communication Technologies in Education: A Comparative Study of Email and SMS. In: Papasratorn, B., Chutimaskul, W., Porkaew, K., Vanijja, V. (eds) Advances in Information Technology. IAIT 2009. Communications in Computer and Information Science, vol 55. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10392-6_18

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  • DOI: https://doi.org/10.1007/978-3-642-10392-6_18

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-10391-9

  • Online ISBN: 978-3-642-10392-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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