Abstract
Social annotation systems such as SparTag.us and del.icio.us have been designed to encourage individual reading and marking behaviors that, when shared, accumulate to build collective knowledge spaces. Prior work reported on the experimental design and performance effects observed in a controlled study of SparTag.us. Study participants working independently on a sensemaking task who had access to a set of expert annotations were compared against participants using SparTag.us without those annotations and participants using only office software for annotation support. A learning effect favored the participants exposed to expert annotations. In this paper, we analyze the behavioral data captured during the experiment and identify differences in the work process that can explain the performance effects reported previously.
Chapter PDF
References
Convertino, G., Mentis, H.M., Rosson, M.B., Carroll, J.M., Slavkovic, A., Ganoe, C.H.: Articulating common ground in cooåperative work: content and process. In: Proc. CHI 2008, pp. 1637–1646. ACM, New York (2008)
Grudin, J.: Groupware and social dynamics: Eight challenges for developers. CACM 37(1), 92–105 (1994)
Hong, L., Chi, E.H., Budiu, R., Pirolli, P., Nelson, L.: SparTag.us: A low cost tagging system for foraging of web content. In: Proc. AVI 2008, pp. 65–72. ACM, New York (2008)
Kalnikaite, V., Whittaker, S.: Social summarization: Does social feedback improve access to speech data? In: Proc. CSCW 2008. ACM, New York (to appear, 2008)
Monk, A., McCarthy, J., Watts, L., Daly-Jones, O.: Measures of Process. In: CSCW requirements and evaluation, ch. 9, pp. 125–139. Springer, Berlin (1996)
Nelson, L., Held, C., Pirolli, P.L., Hong, L., Schiano, D.J., Chi, E.H.: With a Little Help from My Friends: Examining the Impact of Social Annotations in Sensemaking Tasks. In: Proc. CHI 2009 (2009)
Pirolli, P.: A Multilevel Science of Social Information Foraging and Sensemaking. In: Position Paper, Information Seeking Support Systems Workshop, Sponsored by the US National Science Foundation, Chapel Hill, NC USA (June 2008)
Schraefel, M., Zhu, Y., Modjeska, D., Wigdor, D., Zhao, S.: Hunter Gatherer: Interaction Support for the Creation and Management of Within-Web-Page Collections. In: Proc. WWW 2002, pp. 172–181 (2002)
Sellen, A.J.: Remote conversations: the effects of mediating talk with technology. Human-Computer Interaction 10, 401–444 (1995)
Tapscott, D.: The Digital Economy: Promise and Peril in the Age of Networked Intelligence. McGraw-Hill, New York (1996)
Vicente, K.J.: HCI in the global knowledge-based economy: designing to support worker adaptation. ACM Transactions on Computer-Human Interaction 7(2), 263–280 (2000)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Nelson, L., Convertino, G., Pirolli, P., Hong, L., Chi, E.H. (2009). Impact on Performance and Process by a Social Annotation System: A Social Reading Experiment. In: Schmorrow, D.D., Estabrooke, I.V., Grootjen, M. (eds) Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience. FAC 2009. Lecture Notes in Computer Science(), vol 5638. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02812-0_32
Download citation
DOI: https://doi.org/10.1007/978-3-642-02812-0_32
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-02811-3
Online ISBN: 978-3-642-02812-0
eBook Packages: Computer ScienceComputer Science (R0)