Abstract
Operational risk management is a new paradigm for decision making, that involves the two-way exchange of information between interested parties in order to manage risks according to strategic background. The database used to develop our graph comes from a telecommunication service company which provides custom communication equipments to client. We provide graphical representations useful to decide pro-actively if a new client is a potential source of some kind of problems that lead to growth of some risks. We study the usability of graphical formats using eye tracker.
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Bonafede, C., Marmo, R. (2008). Operational Risk Visualization. In: Sebillo, M., Vitiello, G., Schaefer, G. (eds) Visual Information Systems. Web-Based Visual Information Search and Management. VISUAL 2008. Lecture Notes in Computer Science, vol 5188. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85891-1_13
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DOI: https://doi.org/10.1007/978-3-540-85891-1_13
Publisher Name: Springer, Berlin, Heidelberg
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