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International Conference on Electronic Government

EGOV 2007: Electronic Government pp 68–79Cite as

Domain Specific Process Modelling in Public Administrations – The PICTURE-Approach

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4656))

Abstract

In this paper a domain specific process modelling method for public administrations is presented. The public sector is facing an increased service level demand from citizens and companies which comes along with reduced financial scope. Higher process efficiency as well as time and cost savings are required to cope with this challenge. However, reorganisation projects in public administrations with established generic process modelling methods could only identify limited reorganisation potential and just led to small local improvements [1]. Therefore, we have created the domain specific modelling approach PICTURE. The PICTURE-method applies the domain vocabulary to efficiently capture the process landscape of a public organisation. Thus, PICTURE creates process transparency and is able to detect holistic reorganisation potentials within the entire administration.

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Authors and Affiliations

  1. European Research Center for Information Systems, Leonardo-Campus 3, 48149 Münster, Germany

    Jörg Becker, Daniel Pfeiffer & Michael Räckers

Authors
  1. Jörg Becker
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  2. Daniel Pfeiffer
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  3. Michael Räckers
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Editor information

Maria A. Wimmer Jochen Scholl Åke Grönlund

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© 2007 Springer-Verlag Berlin Heidelberg

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Becker, J., Pfeiffer, D., Räckers, M. (2007). Domain Specific Process Modelling in Public Administrations – The PICTURE-Approach. In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds) Electronic Government. EGOV 2007. Lecture Notes in Computer Science, vol 4656. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74444-3_7

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  • DOI: https://doi.org/10.1007/978-3-540-74444-3_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-74443-6

  • Online ISBN: 978-3-540-74444-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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