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Hotel Value Dimensions and Tourists’ Perception of the City. The Case of St. Petersburg

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Digital Transformation and Global Society (DTGS 2017)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 745))

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Abstract

In this work in progress, we analyze how perceived hotel value dimensions and the perception of city sights are connected with categories of hotels. Applying a topic modelling algorithm to 21,165 reviews from 201 hotels located in Saint Petersburg, we show that clients of hotels of different categories pay attention to different value dimensions. Analyzing local aspect of value perception, we show how existing differences in perceiving the city by guests of the hotels can be explained in terms of the diversity of the socioeconomic status of clients.

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Acknowledgements

The paper was prepared within the framework of the Academic Fund Program at the National Research University Higher School of Economics (HSE) in 2017 2018 (grant No. 17-05-0024) and by the Russian Academic Excellence Project “5–100”.

We would like to express our gratitude to Ilya Musabirov for help with this research.

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Authors and Affiliations

  1. National Research University Higher School of Economics, Soyuza Pechatnikov 16, Saint Petersburg, Russia

    Nikita Kaspruk, Olga Silyutina & Viktor Karepin

Authors
  1. Nikita Kaspruk
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  2. Olga Silyutina
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  3. Viktor Karepin
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Corresponding author

Correspondence to Viktor Karepin .

Editor information

Editors and Affiliations

  1. National Research University Higher School of Economics, St. Petersburg, Russia

    Daniel A. Alexandrov

  2. ITMO University, St. Petersburg, Russia

    Alexander V. Boukhanovsky

  3. ITMO University, St. Petersburg, Russia

    Andrei V. Chugunov

  4. National Research University Higher School of Economics, St. Petersburg, Russia

    Yury Kabanov

  5. National Research University Higher School of Economics, St. Petersburg, Russia

    Olessia Koltsova

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Kaspruk, N., Silyutina, O., Karepin, V. (2017). Hotel Value Dimensions and Tourists’ Perception of the City. The Case of St. Petersburg. In: Alexandrov, D., Boukhanovsky, A., Chugunov, A., Kabanov, Y., Koltsova, O. (eds) Digital Transformation and Global Society. DTGS 2017. Communications in Computer and Information Science, vol 745. Springer, Cham. https://doi.org/10.1007/978-3-319-69784-0_29

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  • DOI: https://doi.org/10.1007/978-3-319-69784-0_29

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-69783-3

  • Online ISBN: 978-3-319-69784-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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