Skip to main content

Calling for Response: Automatically Distinguishing Situation-Aware Tweets During Crises

  • Conference paper
  • First Online:
Advanced Data Mining and Applications (ADMA 2017)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 10604))

Included in the following conference series:

Abstract

Recent years have witnessed the prevalence and use of social media during crises, such as Twitter, which has been becoming a valuable information source for offering better responses to crisis and emergency situations by the authorities. However, the sheer amount of information of tweets can’t be directly used. In such context, distinguishing the most important and informative tweets is crucial to enhance emergency situation awareness. In this paper, we design a convolutional neural network based model to automatically detect crisis-related tweets. We explore the twitter-specific linguistic, sentimental and emotional analysis along with statistical topic modeling to identify a set of quality features. We then incorporate them to into a convolutional neural network model to identify crisis-related tweets. Experiments on real-world Twitter dataset demonstrate the effectiveness of our proposed model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://textblob.readthedocs.io/en/dev/.

  2. 2.

    https://nlp.stanford.edu/software/tagger.shtml.

  3. 3.

    http://empath.stanford.edu/.

  4. 4.

    https://tomlee.wtf/2010/06/16/anew/.

  5. 5.

    https://youtu.be/J1GbLppA50c.

References

  1. Muhammad, I., et al.: AIDR: Artificial intelligence for disaster response. In: Proceedings of the 23rd International Conference on World Wide Web. ACM (2014)

    Google Scholar 

  2. Takeshi, S., Okazaki, M., Matsuo, Y.: Earthquake shakes Twitter users: real-time event detection by social sensors. In: Proceedings of the 19th International Conference on World wide web. ACM (2010)

    Google Scholar 

  3. Jie, Y., et al.: Using social media to enhance emergency situation awareness. IEEE Intell. Syst. 27(6), 52–59 (2012). APA

    Google Scholar 

  4. Alexandra, O., et al.: CrisisLex: a lexicon for collecting and filtering microblogged communications in crises. In: ICWSM (2014)

    Google Scholar 

  5. Ethan, F., Chen, B., Bernstein, M.S.: Empath: understanding topic signals in large-scale text. In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. ACM (2016)

    Google Scholar 

  6. Niharika, S., Kumaraguru, P.: Call for service: character- izing and modeling police response to serviceable requests on Facebook. In: CSCW (2017)

    Google Scholar 

  7. Muhammad, I., et al.: Extracting information nuggets from disaster-related messages in social media. In: ISCRAM (2013)

    Google Scholar 

  8. Muhammad, I., et al.: Practical extraction of disaster-relevant information from social media. In: Proceedings of the 22nd International Conference on World Wide Web. ACM (2013)

    Google Scholar 

  9. Sudha, V., et al.: Natural language processing to the rescue? extracting “situational awareness” tweets during mass emergency. In: ICWSM (2011)

    Google Scholar 

  10. Alex, K., Sutskever, I., Hinton, G.E.: Imagenet classification with deep convolutional neural networks. In: Advances in Neural Information Processing Systems (2012)

    Google Scholar 

  11. Souvik, K., et al.: Joint acoustic factor learning for robust deep neural network based automatic speech recognition. In: 2016 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP). IEEE (2016)

    Google Scholar 

  12. Tingmin, W., et al.: Twitter spam detection based on deep learning. In: Proceedings of the Australasian Computer Science Week Multiconference. ACM (2017)

    Google Scholar 

  13. Duyu, T., et al.: Coooolll: a deep learning system for twitter sentiment classification. In: SemEval@ COLING (2014)

    Google Scholar 

  14. Tianqi, C., Guestrin, C.: Xgboost: a scalable tree boosting system. In: Proceedings of the 22nd ACM sigkdd International Conference on Knowledge Discovery and Data Mining. ACM (2016)

    Google Scholar 

  15. Muhammad, I., Castillo, C.: Towards a data-driven approach to identify crisis-related topics in social media streams. In: Proceedings of the 24th International Conference on World Wide Web. ACM (2015)

    Google Scholar 

  16. Kevin, S., et al.: Identifying and categorizing disaster-related tweets. In: Conference on Empirical Methods in Natural Language Processing (2016)

    Google Scholar 

  17. Muhammad, I., et al.: Coordinating human and machine intelligence to classify microblog communications in crises. In: ISCRAM (2014)

    Google Scholar 

  18. Abdulfatai, P., et al.: Information verification during natural disasters. In: Proceedings of the 22nd International Conference on World Wide Web. ACM (2013)

    Google Scholar 

  19. Zahra, A., et al.: Tweedr: mining twitter to inform disaster response. In: ISCRAM (2014)

    Google Scholar 

  20. Alan M, M., et al.: Geo-twitter analytics: Applications in crisis management. In; 25th International Cartographic Conference (2011)

    Google Scholar 

  21. Flvio EA, H., et al.: Bridging the gap between decision-making and emerging big data sources: an application of a model-based framework to disaster management in Brazil. Decis. Support Syst. 97, 12–22 (2017)

    Google Scholar 

  22. Matthew S, G.: Predicting crime using Twitter and kernel density estimation. Decis. Support Syst. 61, 115–125 (2014)

    Google Scholar 

  23. Thapen, N., Simmie, D., Hankin, C.: The early bird catches the term: combining twitter and news data for event detection and situational awareness. J. Biomed. Semant. 7(1), 61 (2016)

    Article  Google Scholar 

  24. Kar Wai, L., Buntine, W.: Twitter opinion topic model: Extracting product opinions from tweets by leveraging hashtags and sentiment lexicon. In: Proceedings of the 23rd ACM International Conference on Conference on Information and Knowledge Management. ACM (2014)

    Google Scholar 

  25. Fred, M., et al.: Understanding twitter data with tweetxplorer. In: Proceedings of the 19th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. ACM (2013)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Xiaodong Ning , Lina Yao or Boualem Benatallah .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Ning, X., Yao, L., Wang, X., Benatallah, B. (2017). Calling for Response: Automatically Distinguishing Situation-Aware Tweets During Crises. In: Cong, G., Peng, WC., Zhang, W., Li, C., Sun, A. (eds) Advanced Data Mining and Applications. ADMA 2017. Lecture Notes in Computer Science(), vol 10604. Springer, Cham. https://doi.org/10.1007/978-3-319-69179-4_14

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-69179-4_14

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-69178-7

  • Online ISBN: 978-3-319-69179-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics