Abstract
Order picking activities are most labour-intensive process in retail warehouse. Although order picking automation is possible, it still requires human worker’s activities. There have been various order picking systems in the field for decades but after amazon’s KIVA system was introduced, the interest in this field has been rising. Most advanced order picking system can be classified into AS/RS type and moving robot type. Both types are goods-to-picker systems, the purpose of the systems is reducing picker’s travel time to find a locations of products and move to pick them in accordance with customer’s request. In many researches, the efficiency and effectiveness of the automated order picking systems are focused on the system performance aspect. Although humans are essential actors in the order picking system and key factors for both effectiveness and efficiency of order picking process, the human factors of these systems are rarely evaluated. In this paper, we focus on the ergonomic aspects of order picking system. We compared the ergonomic factors of two types of the system- moving robot and AS/RS type using digital human modeling (DHM) application (Delmia Human) and the assessment of risk factors for work-related musculoskeletal disorders (WMSDs) was conducted. We collected the data and information of automated order picking systems which are popular and applied on the site, and created virtual work place scenarios for two order picking systems. Diverse human factors were analyzed in DELMIA software with digital manikins considering various anthropometric data.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Tompkins, J.A., White, Y.A., Bozer, E.H., Tanchoco, J.M.A.: Facilities Planning, 4th edn. Wiley, Hoboken (2010)
Grosse, E.H., Glock, C.H., Neumann, W.P.: Human factors in order picking system design: a content analysis. IFAC PapersOnLine 48(3), 320–325 (2015)
Wickens, C.D., Hollands, J.G., Banbury, S., Parasuraman, R.: Engineering Psychology and Human Performance, 4th edn. Pearson Education, London (2013)
DELMIA: Virtual ergonomics solution. http://www.3ds.com/fileadmin/PRODUCTS/DELMIA/OFFERS/Virtual-Ergonomics-Solutions/PDF/DELMIA-Virtual-Ergonomics-brochure.pdf
Brockmann, T.: The Evolution of Goods-to-Person Order Fulfillment. Tomkins International, Raleigh (2014)
Roodbergen, K.J., Vis, I.F.A.: A survey of literature on automated storage andretrieval systems. Eur. J. Oper. Res. 194(2), 343–362 (2009)
Huang, G.Q., Chen, M.Z., Pan, J.: Robotics in ecommerce logistics. HKIE Trans. 22(2), 68–77 (2015)
Lee, E.Y., Kim, M.K., Chang, Y.S.: Development of and advanced picking station considering human factors. Hum. Factors Ergon. Manuf. Serv. Ind. 26(6), 700–712 (2016)
McAtammney, L., Corelett, N.: RULA: a survey method for the investigation of work-related upper limbdisorders. Appl. Ergon. 24, 91–99 (1993)
Ye, Z., Li, X., Li, Y.: The virtual prototyping design and evaluation of ergonomic gymnastic based on CATIA. Int. J. Hybrid Inf. Technol. 6(5), 67–78 (2013)
Calzavara, M., Glock, C.H., Grosse, E.H., Persona, A., Sgarbossa, F.: Analysis of economic and ergonomic performance measures of different rack layouts in an order picking warehouse. Comput. Ind. Eng. (2016)
Golabchi, A., Han, S.H., Seo, J.O., Han, S.U., Lee, S.H., Hussein, M.A.: An automated biomechanical simulation approach to ergonomic job analysis for workplace design. J. Constr. Eng. Manag. 141(8), 04015020 (2015)
Ergonomic Guidelines for Manual Material Handling, National Institute for Occupational Safety and Health (NIOSH), USA
Acknowledgments
This research was supported by the MSIP (Ministry of Science, ICT and Future Planning), Korea, under the C-ITRC (Convergence Information Technology Research Center) (IITP-2017-H8601-15-1010) supervised by the IITP (Institute for Information & Communications Technology Promotion).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Lee, J.A., Chang, Y.S., Choe, Y.H. (2018). Assessment and Comparison of Human-Robot Co-work Order Picking Systems Focused on Ergonomic Factors. In: Arezes, P. (eds) Advances in Safety Management and Human Factors. AHFE 2017. Advances in Intelligent Systems and Computing, vol 604. Springer, Cham. https://doi.org/10.1007/978-3-319-60525-8_53
Download citation
DOI: https://doi.org/10.1007/978-3-319-60525-8_53
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-60524-1
Online ISBN: 978-3-319-60525-8
eBook Packages: EngineeringEngineering (R0)