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Determining the Value of Information Literacy for Employers

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Information Literacy: Moving Toward Sustainability (ECIL 2015)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 552))

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Abstract

Three workplace environments (a large public sector organization; a small private sector company; a small voluntary sector organization) are investigated to determine what factors may be relevant in determining the value of information literacy to these employers. Investments in developing employees’ information handling capacity cover four areas: staff; systems; space; and client relations. Returns can be found in efficiency, profitability, staff motivation, customer service and regulatory compliance, all of which may accrue direct or indirect costs. In principle then, returns on investment in information literacy in specific contexts can be calculated or estimated.

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Author information

Authors and Affiliations

  1. RIN, Woburn House, 20-24 Tavistock Square, London, WC1H 9HF, UK

    Stéphane Goldstein

  2. Manchester Institute of Education, University of Manchester, Manchester, M13 9PL, UK

    Andrew Whitworth

Authors
  1. Stéphane Goldstein
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  2. Andrew Whitworth
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Corresponding author

Correspondence to Stéphane Goldstein .

Editor information

Editors and Affiliations

  1. Dept. of Information Management, Hacettepe University, Beytepe, Ankara, Türkiye

    Serap Kurbanoglu

  2. DICEN IDF EA 7369, Université Paris Descartes DICEN IDF EA 7369, Paris, France

    Joumana Boustany

  3. University of Zagreb, Zagreb, Croatia

    Sonja Špiranec

  4. University of California, Los Angeles, CA, USA

    Esther Grassian

  5. University of California, Los Angeles, CA, USA

    Diane Mizrachi

  6. School of Information, The University of Texas School of Information, Austin, TX, USA

    Loriene Roy

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© 2015 Springer International Publishing Switzerland

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Goldstein, S., Whitworth, A. (2015). Determining the Value of Information Literacy for Employers. In: Kurbanoglu, S., Boustany, J., Špiranec, S., Grassian, E., Mizrachi, D., Roy, L. (eds) Information Literacy: Moving Toward Sustainability. ECIL 2015. Communications in Computer and Information Science, vol 552. Springer, Cham. https://doi.org/10.1007/978-3-319-28197-1_8

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  • DOI: https://doi.org/10.1007/978-3-319-28197-1_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-28196-4

  • Online ISBN: 978-3-319-28197-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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