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International Conference on Business Process Management

BPM 2014: Business Process Management Workshops pp 567–572Cite as

A Language for Process Map Design

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 202))

Abstract

Organizations are leaning towards becoming more process-oriented in order to better serve their customers. An approach that enables achieving such process orientation is business process management (BPM). In this context business process modeling is used to graphically represent business processes. As a result organizations are faced with large collections of process models. The process models are typically organized in a process architecture which comprises a number of levels. The most top level is commonly the process map where all processes of one organization and the relations between them are depicted in a very abstract manner. Whereas there are well-defined languages for modelling the details of singular processes (e.g. BPMN, EPC), such a language for supporting the design of process maps is still missing. As a result, we are faced with a vast variety of process map designs from practice, as practitioners typically rely on their own creativity when undertaking this task. This study addresses this gap by using various methods to develop a language for process map design which will support practitioners to design their process maps in a standardized manner.

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Author information

Authors and Affiliations

  1. WU Vienna, Welthandelsplatz 1, 1020, Vienna, Austria

    Monika Malinova

Authors
  1. Monika Malinova
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Corresponding author

Correspondence to Monika Malinova .

Editor information

Editors and Affiliations

  1. IBM Research – Haifa, Haifa, Israel

    Fabiana Fournier

  2. Vienna University of Economics and Business, Vienna, Austria

    Jan Mendling

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© 2015 Springer International Publishing Switzerland

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Malinova, M. (2015). A Language for Process Map Design. In: Fournier, F., Mendling, J. (eds) Business Process Management Workshops. BPM 2014. Lecture Notes in Business Information Processing, vol 202. Springer, Cham. https://doi.org/10.1007/978-3-319-15895-2_49

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  • DOI: https://doi.org/10.1007/978-3-319-15895-2_49

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-15894-5

  • Online ISBN: 978-3-319-15895-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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