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ISO2: A New Breath for the Joint Development of IS and ISO 9001 Management Systems

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Information System Development

Abstract

We present ISO2, an approach for the joint development of information systems (IS) and ISO 9001 quality management systems (QMS). ISO2 was outlined from 14 retrospective case studies, occurred between 2008 and 2012. We then validated and refined the approach through action research. We support the idea that IS and QMS synergies are more important than the perspective of one system merely supporting the other. The ISO2 combines iterative development steps with a layered and incremental design framework, the O2. The O2 metaphor can provide a common abstraction level for the joint design. Over one million companies struggle with IS and QMS disintegration. Our findings offer new insights for the joint development of organizational systems.

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Author information

Authors and Affiliations

  1. CTCV, Rua Coronel Veiga Simão, 3025-307, Coimbra, Portugal

    João Barata

  2. CISUC, Department of Informatics Engineering, University of Coimbra, Pólo II, 3030-290, Coimbra, Portugal

    João Barata & Paulo Rupino da Cunha

Authors
  1. João Barata
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  2. Paulo Rupino da Cunha
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Corresponding author

Correspondence to João Barata .

Editor information

Editors and Affiliations

  1. Dept of Computer Languages and Systems, University of Seville, Seville, Spain

    María José Escalona

  2. IWT2 Research Group FIDETIA, University of Seville, Seville, Spain

    Gustavo Aragón

  3. Monash University, Caaulfield East, Victoria, Australia

    Henry Linger

  4. National University of Ireland, Galway, Ireland

    Michael Lang

  5. National University of Ireland, Galway, Ireland

    Chris Barry

  6. City University of Hong Kong, Kowloon, Hong Kong SAR

    Christoph Schneider

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Barata, J., da Cunha, P.R. (2014). ISO2: A New Breath for the Joint Development of IS and ISO 9001 Management Systems. In: José Escalona, M., Aragón, G., Linger, H., Lang, M., Barry, C., Schneider, C. (eds) Information System Development. Springer, Cham. https://doi.org/10.1007/978-3-319-07215-9_40

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  • DOI: https://doi.org/10.1007/978-3-319-07215-9_40

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-07214-2

  • Online ISBN: 978-3-319-07215-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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