Skip to main content

Understanding the Blockchain Technology Adoption from Procurement Professionals’ Perspective - An Analysis of the Technology Acceptance Model Using Intuitionistic Fuzzy Cognitive Maps

  • Conference paper
  • First Online:
Intelligent and Fuzzy Techniques: Smart and Innovative Solutions (INFUS 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1197))

Included in the following conference series:

Abstract

Nowadays, the trend towards new technologies has promoted fierce competition in supply chains. Blockchain technology attracts widespread attention in supply chain processes via its potential benefits. Efficiently managed supply chain processes provide operational and organizational advantages, and procurement is one of the critical processes to gain such advantages. With its multi-participant nature, procurement process deserves particular attention in terms of its potential to be transformed by blockchain technology. When evaluating a new technology, variables affecting behavior to use technology should be analyzed carefully. In literature, additional research is needed to obtain a broader understanding of blockchain technology acceptance. This study aims to analyze procurement professionals’ adoption of the blockchain technology with the Technology Acceptance Model (TAM) and Intuitionistic Fuzzy Cognitive Maps (IFCM). The IFCM was used as it has the capacity to model the professionals’ hesitation, and it also copes with incomplete or even conflicting information. Our results indicate that the influences between variables are in line with most of the other studies. However, the findings further strengthens that the procurement professionals give Intention, Job Relevance and Output Quality more importance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Queiroz, M.M., Wamba, S.F.: Blockchain adoption challenges in supply chain: an empirical investigation of the main drivers in India and the USA. Int. J. Inf. Manag. 46, 70–82 (2019)

    Article  Google Scholar 

  2. Grover, P., Kar, A.K., Janssen, M., Ilavarasan, P.V.: Perceived usefulness, ease of use and user acceptance of blockchain technology for digital transactions – insights from user-generated content on Twitter. Enterp. Inf. Syst. 13(6), 771–800 (2019)

    Article  Google Scholar 

  3. Kamble, S., Gunasekaran, A., Arha, H.: Understanding the Blockchain technology adoption in supply chains-Indian context. Int. J. Prod. Res. 57(7), 2009–2033 (2019)

    Article  Google Scholar 

  4. Lee, Y.C., Li, M.L., Yen, T.M., Huang, T.H.: Analysis of adopting an integrated decision making trial and evaluation laboratory on a technology acceptance model. Expert Syst. Appl. 37, 1745–1754 (2010)

    Article  Google Scholar 

  5. Dogu, E., Albayrak, Y.E.: Criteria evaluation for pricing decisions in strategic marketing management using an intuitionistic cognitive map approach. Soft Comput. 22, 4989–5005 (2018)

    Article  Google Scholar 

  6. Bashir, I.: Mastering Blockchain, 1st edn. Packt Publishing, Birmingham (2017)

    Google Scholar 

  7. Swan, M.: Blockchain: Blueprint for a New Economy, 1st edn. O’Reilly Media, Sebastopol (2015)

    Google Scholar 

  8. Bahga, A., Madisetti, V.: Blockchain Applications: A Hands-on Approach. Arshdeep Bahga & Vijay Madisetti (2017)

    Google Scholar 

  9. Panarello, A., Tapas, N., Merlino, G., Longo, F., Puliafito, A.: Blockchain and IoT integration: a systematic survey. Sensors 18(8), 2575 (2018)

    Article  Google Scholar 

  10. Zheng, Z., Xie, S., Dai, H.N., Chen, X., Wang, H.: Blockchain challenges and opportunities: a survey. Int. J. Web Grid Serv. 14(4), 352–375 (2018)

    Article  Google Scholar 

  11. Li, X., Jiang, P., Chen, T., Luo, X., Wen, Q.: A survey on the security of blockchain systems. Future Gener. Comput. Syst. 107, 841–853 (2020)

    Article  Google Scholar 

  12. Casino, F., Dasaklis, T.K., Patsakis, C.: A systematic literature review of blockchain-based applications: current status, classification and open issues. Telematics Inform. 36, 55–81 (2019)

    Article  Google Scholar 

  13. Ying, W., Jia, S., Du, W.: Digital Enablement of blockchain: evidence from HNA group. Int. J. Inf. Manag. 39, 1–4 (2018)

    Article  Google Scholar 

  14. Du, W., Pan, S.L., Leidner, D.E., Ying, W.: Affordances, experimentation and actualization of FinTech: a blockchain implementation study. J. Strateg. Inf. Syst. 28, 50–65 (2019)

    Article  Google Scholar 

  15. Folkinshteyn, D., Lennon, M.: Braving bitcoin: a technology acceptance model (TAM) analysis. J. Inf. Technol. Case Appl. Res. 18(4), 220–249 (2016)

    Google Scholar 

  16. Lou, A.T.F., Li, E.Y.: Integrating innovation diffusion theory and the technology acceptance model: the adoption of blockchain technology from business managers’ perspective. In: 17th International Conference on Electronic Business, Dubai, pp. 293–296 (2017)

    Google Scholar 

  17. Francisco, K., Swanson, D.: The supply chain has no clothes: technology adoption of blockchain for supply chain transparency. Logistics 2(1), 2 (2018)

    Article  Google Scholar 

  18. Lee, Y.C., Li, M.L., Yen, T.M., Huang, T.H.: Analysis of fuzzy decision making trial and evaluation laboratory on technology acceptance model. Expert Syst. Appl. 38, 14407–14416 (2011)

    Article  Google Scholar 

  19. Papageorgiou, E.I., Iakovidis, D.K.: Towards the construction of intuitionistic fuzzy cognitive maps for medical decision making. In: 9th International Conference on Information Technology and Applications in Biomedicine, Cyprus, pp. 1–4. IEEE (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ayça Maden .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Maden, A., Alptekin, E. (2021). Understanding the Blockchain Technology Adoption from Procurement Professionals’ Perspective - An Analysis of the Technology Acceptance Model Using Intuitionistic Fuzzy Cognitive Maps. In: Kahraman, C., Cevik Onar, S., Oztaysi, B., Sari, I., Cebi, S., Tolga, A. (eds) Intelligent and Fuzzy Techniques: Smart and Innovative Solutions. INFUS 2020. Advances in Intelligent Systems and Computing, vol 1197. Springer, Cham. https://doi.org/10.1007/978-3-030-51156-2_41

Download citation

Publish with us

Policies and ethics