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The Evolution of Online Booking Systems

Handbook of e-Tourism

Abstract

E-Tourism started with the first automated airline computer reservation systems (CRS) implemented on mainframes. With the global spread of data transmission networks, they evolved to global distribution systems (GDS), which serve as B2B touristic distribution backbones until today. The seamless integration of heterogeneous data networks into the Internet and the invention of the World Wide Web as a distributed multimedia application platform led to the development of comfortable Internet/web booking engines. They enabled easy-to-use browser-based online booking as a self-service for customers and new forms of B2C travel distribution. Because the Internet and the WWW became the base technologies of all E-Tourism applications, their architecture and components are explained in detail as key enablers for online booking and CRS-Web-Front ends.

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Author information

Authors and Affiliations

  1. Munich University of Applied Sciences, Munich, Germany

    Robert Goecke

Authors
  1. Robert Goecke
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Correspondence to Robert Goecke .

Editor information

Editors and Affiliations

  1. Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, VA, USA

    Zheng Xiang

  2. Department of Tourism Studies and Geography, Mid Sweden University, Östersund, Sweden

    Matthias Fuchs

  3. Annenberg School for Communication and Journalism, University of Southern California, Los Angeles, CA, USA

    Ulrike Gretzel

  4. Department of Business Informatics, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

    Wolfram Höpken

Section Editor information

  1. Institute of Digital Transformation, University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

    Wolfram Höpken

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Goecke, R. (2020). The Evolution of Online Booking Systems. In: Xiang, Z., Fuchs, M., Gretzel, U., Höpken, W. (eds) Handbook of e-Tourism. Springer, Cham. https://doi.org/10.1007/978-3-030-05324-6_27-1

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  • DOI: https://doi.org/10.1007/978-3-030-05324-6_27-1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-05324-6

  • Online ISBN: 978-3-030-05324-6

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Chapter history

  1. Latest

    The Evolution of Online Booking Systems
    Published:
    31 March 2021

    DOI: https://doi.org/10.1007/978-3-030-05324-6_27-2

  2. Original

    The Evolution of Online Booking Systems
    Published:
    03 June 2020

    DOI: https://doi.org/10.1007/978-3-030-05324-6_27-1

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