Skip to main content

Do Russian Consumers Understand and Accept the Sharing Economy as a New Digital Business Model?

  • Conference paper
  • First Online:

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 858))

Abstract

Increasing studies on sharing economy address a fast growing and spreading across the world phenomenon. Massive distribution of sharing economy applications contributes to co-evolution of consumer perceptions of the advantages, risks and opportunities of collaborative consumption. Future dynamics and transformation of sharing economy depends on both supply and demand sides of its diffusion as a digital business model. By diversifying the same concept (e.g. UBER) across the countries and contexts providers adapt to business environment, including existing regulation, protective measures, consumer perceptions and expectations. The current study is based on a large-scale survey of Russian consumers, evaluating their experience and expectations in the area of sharing economy in a context of an emerging market. As emerging markets face numerous market inefficiencies, they might be the most active and willing adepts of sharing economy practices. This adoption however is determined by the readiness and ability of both businesses and consumers in emerging market to deploy the full potential of collaborative consumption. Moreover, other determinants might be the differences in sharing economy consumer behavior, expectations and norms in emerging markets.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50(2), 179–211 (1991). https://doi.org/10.1016/0749-5978(91)90020-T

    Article  Google Scholar 

  2. Albinsson, P.A., Yasanthi Perera, B.: Alternative marketplaces in the 21st century: building community through sharing events. J. Consum. Behav. 11(4), 303–315 (2012). https://doi.org/10.1002/cb.1389

    Article  Google Scholar 

  3. Bardhi, F., Eckhardt, G.M.: Access-based consumption: the case of car sharing. J. Consum. Res. 39(4), 881–898 (2012). https://doi.org/10.1086/666376

    Article  Google Scholar 

  4. Belk, R.: You are what you can access: sharing and collaborative consumption online. J. Bus. Res. 67(8), 1595–1600 (2014). https://doi.org/10.1016/j.jbusres.2013.10.001

    Article  Google Scholar 

  5. Bhattacherjee, A.: Individual trust in online firms: scale development and initial test. J. Manag. Inf. Syst. 19(1), 211–241 (2002). https://doi.org/10.1080/07421222.2002.11045715

    Article  Google Scholar 

  6. Black, S.E., Lynch, L.M.: What’s driving the new economy? The benefits of workplace innovation. Econ. J. 114(493), F97–F116 (2004). https://doi.org/10.1111/j.0013-0133.2004.00189.x

    Article  Google Scholar 

  7. Böckmann, M. The shared economy: it is time to start caring about sharing; value creating factors in the shared economy. A Bachelor’s dissertation at the University of Twente, Faculty of Management and Governance, The Netherlands (2014)

    Google Scholar 

  8. Bock, G.W., Zmud, R.W., Kim, Y.G., Lee, J.N.: Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Q. 29(1), 87–111 (2005). https://doi.org/10.2307/25148669

    Article  Google Scholar 

  9. Botsman, R., Rogers, R.: What’s Mine is Yours: How Collaborative Consumption is Changing the Way We Live. Collins, London (2011)

    Google Scholar 

  10. Burnett, L.: The Sharing Economy: Where We Go from Here. Leo Burnett Company, Inc. (2014)

    Google Scholar 

  11. Chang, M.K., Cheung, W., Tang, M.: Building trust online: interactions among trust building mechanisms. Inf. Manag. 50(7), 439–445 (2013). https://doi.org/10.1016/j.im.2013.06.003

    Article  Google Scholar 

  12. Constantinides, E., Fountain, S.J.: Web 2.0: conceptual foundations and marketing issues. J. Direct Data Digit. Mark. Pract. 9(3), 231–244 (2008). https://doi.org/10.1057/palgrave.dddmp.4350098

    Article  Google Scholar 

  13. Dalberg: Sharing resources, building economies. https://www.digitalsharingeconomy.com/#footnotes

  14. De Stefano, V.: The rise of the ‘just-in-time workforce’: on-demand work, crowd work and labour protection in the gig-economy. Comp. Lab. Law Policy J. 37(3), 461–471 (2016)

    Google Scholar 

  15. Deloitte: Consumer product trends. Navigating 2020. https://www2.deloitte.com/insights/us/en/industry/consumer-products/trends-2020.html

  16. Deloitte: The new digital divide. The future of digital influence in retail. https://www2.deloitte.com/insights/us/en/industry/retail-distribution/digital-divide-changing-consumer-behavior.html

  17. Deloitte: Global mobile consumer trends 2017. https://www2.deloitte.com/global/en/pages/technology-media-andtelecommunications/articles/gx-global-mobile-consumer-trends.html

  18. Deloitte Perspectives: The sharing economy. How much can you earn? https://www2.deloitte.com/us/en/pages/strategy/articles/the-sharing-economy-how-much-can-you-earn.html

  19. Eurostat Statistics Explained: Households with internet access and with broadband connection EU-28, 2007–2016. http://ec.europa.eu/eurostat/statistics-explained/index.php/File:Households_with_internet_access_and_with_broadband_connection_EU-28,_2007-2016_(as_%25_of_all_households).png

  20. Eurostat Statistics Explained: Digital economy and society statistics – households and individuals. http://ec.europa.eu/eurostat/statistics-explained/index.php/Digital_economy_and_society_statistics_-_households_and_individuals

  21. Finley, K.: Trust in the sharing economy: an exploratory study. Centre for Cultural Policy Studies, University of Warwick (2015). http://www2.warwick.ac.uk/fac/arts/theatre_s/cp/research/publications/madiss/ccps_a4_ma_gmc_kf_3.pdf. Accessed 2 2015

  22. Forrester: Predictions 2018: the crisis of trust and how smart brands will shape CX in response (2018). https://www.forrester.com/report/Predictions+2018+The+Crisis+Of+Trust+And+How+Smart+Brands+Will+Shape+CX+In+Response/-/E-RES140084

  23. Gefen, D., Straub, D.W.: Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services. Omega 32(6), 407–424 (2004). https://doi.org/10.1016/j.omega.2004.01.006

    Article  Google Scholar 

  24. Gyimóthy, S.: Business models of the collaborative economy. In: Dredge, D., Gyimóthy, S. (eds.) Collaborative Economy and Tourism. TV, pp. 31–39. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-51799-5_3

    Chapter  Google Scholar 

  25. Gyimóthy, S., Dredge, D.: Definitions and mapping the landscape in the collaborative economy. In: Dredge, D., Gyimóthy, S. (eds.) Collaborative Economy and Tourism. TV, pp. 15–30. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-51799-5_2

    Chapter  Google Scholar 

  26. Hamari, J., Sjöklint, M., Ukkonen, A.: The sharing economy: why people participate in collaborative consumption. J. Assoc. Inf. Sci. Technol. 67(9), 2047–2059 (2016)

    Article  Google Scholar 

  27. Hartl, B., Hofmann, E., Kirchler, E.: Do we need rules for “what’s mine is yours”? Governance in collaborative consumption communities. J. Bus. Res. 69(8), 2756–2763 (2016). https://doi.org/10.1016/j.jbusres.2015.11.011

    Article  Google Scholar 

  28. Hawlitschek, F., Teubner, T., Gimpel, H.: Understanding the sharing economy–drivers and impediments for participation in peer-to-peer rental. In: 49th Hawaii International Conference on System Sciences (HICSS), pp. 4782–4791 (2016)

    Google Scholar 

  29. Heinrichs, H.: Sharing economy: a potential new pathway to sustainability. Gaia 22(4), 228–231 (2013). https://doi.org/10.14512/gaia.22.4.5

    Article  Google Scholar 

  30. Hennig-Thurau, T., Henning, V., Sattler, H.: Consumer file sharing of motion pictures. J. Mark. 71(4), 1–18 (2007). https://doi.org/10.1509/jmkg.71.4.1

    Article  Google Scholar 

  31. Hibbert, S., Horne, S.: Giving to charity: questioning the donor decision process. J. Consum. Mark. 13(2), 4–13 (1996). https://doi.org/10.1108/07363769610115366

    Article  Google Scholar 

  32. Humphreys, A., Grayson, K.: The intersecting roles of consumer and producer: a critical perspective on co-production, co-creation and prosumption. Sociol. Compass 2(3), 963–980 (2008). https://doi.org/10.1111/j.1751-9020.2008.00112.x

    Article  Google Scholar 

  33. Hwang, J., Hwang, J., Griffiths, M.A., Griffiths, M.A.: Share more, drive less: millennials value perception and behavioral intent in using collaborative consumption services. J. Consum. Mark. 34(2), 132–146 (2017). https://doi.org/10.1108/JCM-10-2015-1560

    Article  Google Scholar 

  34. Josang, A., Ismail, R., Boyd, C.: A survey of trust and reputation systems for online service provision. Decis. Support Syst. 43(2), 618–644 (2007). https://doi.org/10.1016/j.dss.2005.05.019

    Article  Google Scholar 

  35. Kankanhalli, A., Tan, B.C., Wei, K.K.: Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Q. 113–143 (2005). https://doi.org/10.2307/25148670

    Article  Google Scholar 

  36. Keymolen, E.: Trust and technology in collaborative consumption. Why it is not just about you and me. In: Bridging Distances in Technology and Regulation, pp. 135–150 (2013)

    Google Scholar 

  37. Kollmuss, A., Agyeman, J.: Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior? Environ. Educ. Res. 8(3), 239–260 (2002)

    Article  Google Scholar 

  38. Kotler, P., Armstrong, G.: Principles of Marketing. Pearson education (2010). https://doi.org/10.1080/13504620220145401

    Article  Google Scholar 

  39. Kramer, M.R.: Creating shared value. Harv. Bus. Rev. (2011)

    Google Scholar 

  40. Lamberton, C.P., Rose, R.L.: When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. J. Mark. 76(4), 109–125 (2012). https://doi.org/10.1509/jm.10.0368

    Article  Google Scholar 

  41. Lanier, C.D., Schau, H.J., Muniz, A.M.: Write and wrong: ownership, access and value in consumer co-created online fan fiction. In: Advances in Consumer Research–North American Conference Proceedings, pp. 697–698 (2007)

    Google Scholar 

  42. Lessig, L.: Remix: Making Art and Commerce Thrive in the Hybrid Economy. Penguin (2015). https://doi.org/10.5040/9781849662505

  43. Luca, M.: Reviews, reputation, and revenue: the case of Yelp.com. Harvard Business School NOM Unit Working Paper 12-016, 1-40 (2011). https://doi.org/10.2139/ssrn.1928601

  44. Moeller, S., Wittkowski, K.: The burdens of ownership: reasons for preferring renting. Manag. Serv. Qual.: Int. J. 20(2), 176–191 (2010). https://doi.org/10.1108/09604521011027598

    Article  Google Scholar 

  45. Mont, O.K.: Clarifying the concept of product–service system. J. Clean. Prod. 10(3), 237–245 (2002). https://doi.org/10.1016/S0959-6526(01)00039-7

    Article  Google Scholar 

  46. Nielsen: What’s next in tech? http://www.nielsen.com/content/dam/nielsenglobal/apac/docs/reports/2017/nielsen_whats_next_in_tech_report.pdf

  47. Nielsen: Webinar: introducing the connected spender. http://www.nielsen.com/us/en/insights/webinars/2017/webinar-introducing-the-connected-spender.html

  48. Nielsen: Global connected commerce. Report January 2016. https://www.nielsen.com/content/dam/nielsenglobal/jp/docs/report/2016/Nielsen-Global-Connected-Commerce-Report-January-2016

  49. Nielsen: Global trust in advertising report, September 2015. https://www.nielsen.com/content/dam/nielsenglobal/apac/docs/reports/2015/nielsen-global-trust-in-advertising-report-september-2015.pdf

  50. Nielsen: Is sharing the new buying? Report May 2014. http://www.nielsen.com/content/dam/nielsenglobal/apac/docs/reports/2014/Nielsen-Global-Share-Community-Report.pdf

  51. Ozanne, L.K., Ballantine, P.W.: Sharing as a form of anti-consumption? An examination of toy library users. J. Consum. Behav. 9(6), 485–498 (2010). https://doi.org/10.1002/cb.334

    Article  Google Scholar 

  52. Ozanne, L.K., Ozanne, J.L.: A child’s right to play: the social construction of civic virtues in toy libraries. J. Public Policy Mark. 30(2), 264–278 (2011). https://doi.org/10.1509/jppm.30.2.264

    Article  Google Scholar 

  53. Phipps, M., et al.: Understanding the inherent complexity of sustainable consumption: a social cognitive framework. J. Bus. Res. 66(8), 1227–1234 (2013). https://doi.org/10.1016/j.jbusres.2012.08.016

    Article  Google Scholar 

  54. Piscicelli, L., Cooper, T., Fisher, T.: The role of values in collaborative consumption: insights from a product-service system for lending and borrowing in the UK. J. Clean. Prod. 97, 21–29 (2015). https://doi.org/10.1016/j.jclepro.2014.07.032

    Article  Google Scholar 

  55. Postigo, H.: Emerging sources of labor on the internet: the case of America online volunteers. Int. Rev. Soc. Hist. 48(S11), 205–223 (2003). https://doi.org/10.1017/S0020859003001329

    Article  Google Scholar 

  56. Prahalad, C.K., Ramaswamy, V.: Co-creation experiences: the next practice in value creation. J. Interact. Mark. 18(3), 5–14 (2004). https://doi.org/10.1002/dir.20015

    Article  Google Scholar 

  57. PWC: Assessing the size and presence of the collaborative economy in Europe, April 2016. http://ec.europa.eu/DocsRoom/documents/16952/attachments/1/translations/en/renditions/native

  58. PWC: Future of the sharing economy in Europe (2016). https://www.pwc.co.uk/issues/megatrends/collisions/sharingeconomy/future-of-the-sharing-economy-in-europe-2016.html

  59. Rogers, E.M.: Diffusion of innovations. The Free (1995)

    Google Scholar 

  60. Sharing economy in Russia 2017 Workshop. https://runet-id.com/event/sharingeconomy17/

  61. Schifferes, J.: Shopping for Shared Value. RSA, London (2014)

    Google Scholar 

  62. Schor, J.B., Fitzmaurice, C.J.: Collaborating and connecting: the emergence of the sharing economy. In: Handbook of Research on Sustainable Consumption, vol. 410 (2015)

    Google Scholar 

  63. Shaw, D., Newholm, T.: Voluntary simplicity and the ethics of consumption. Psychol. Mark. 19(2), 167–185 (2002). https://doi.org/10.1002/mar.10008

    Article  Google Scholar 

  64. Strahilevitz, M., Myers, J.G.: Donations to charity as purchase incentives: how well they work may depend on what you are trying to sell. J. Consum. Res. 24(4), 434–446 (1998). https://doi.org/10.1086/209519

    Article  Google Scholar 

  65. Stokes, K., Clarence, E., Anderson, L., Rinne, A.: Making sense of the UK collaborative economy, pp. 1–47. Nesta (2014). http://www.collaboriamo.org/media/2014/10/making_sense_of_the_uk_collaborative_economy_14.pdf

  66. Think With Google: Digital Impact on In-Store Shopping: Research Debunks Common Myths. https://www.thinkwithgoogle.com/consumer-insights/digital-impact-on-in-store-shopping/

  67. Tussyadiah, I.P.: An exploratory study on drivers and deterrents of collaborative consumption in travel. In: Tussyadiah, I., Inversini, A. (eds.) Information and Communication Technologies in Tourism 2015, pp. 817–830. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-14343-9_59

    Chapter  Google Scholar 

  68. Van der Heijden, H.: User acceptance of hedonic information systems. MIS Q. 695–704 (2004). https://doi.org/10.2307/25148660

    Article  Google Scholar 

  69. Vătămănescu, E.M., Nistoreanu, B.G., Mitan, A.: Competition and consumer behavior in the context of the digital economy. Amfiteatru Econ. 19, 354–366 (2017)

    Google Scholar 

  70. Vermeir, I., Verbeke, W.: Sustainable food consumption: exploring the consumer “attitude–behavioral intention” gap. J. Agric. Environ. Ethics 19(2), 169–194 (2006). https://doi.org/10.1007/s10806-005-5485-3

    Article  Google Scholar 

  71. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 425–478 (2003). https://doi.org/10.2307/30036540

    Article  Google Scholar 

  72. Venkatesh, V., Thong, J., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Q. 36(1), 157–178 (2012)

    Article  Google Scholar 

  73. Vishnumurthy, V., Chandrakumar, S., Sirer, E.G.: KARMA: a secure economic framework for peer-to-peer resource sharing. In: Workshop on Economics of Peer-to-Peer Systems, vol. 35, no. 6 (2003)

    Google Scholar 

  74. Wasko, M.M., Faraj, S.: Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Q. 35–57 (2005). https://doi.org/10.2307/25148667

    Article  Google Scholar 

  75. Young, W., Hwang, K., McDonald, S., Oates, C.J.: Sustainable consumption: green consumer behaviour when purchasing products. Sustain. Dev. 18(1), 20–31 (2010)

    Google Scholar 

  76. GFK Rus: Obzor dokladov yezhegodnoy konferentsii 13 oktyabrya 2017 goda. http://www.gfk.com/en/insaity/news/obzor-dokladov-ezhegodnoi-konferencii-gfk/

  77. GFK Rus: Global’nyye tendentsii i rossiyskiy potrebitel’ (2017). https://www.r-trends.ru/netcat_files/526/459/Gfk_Global_Russian_Trends_Sep_2017_Report.pdf

  78. NAFI: Internet-uslugi dlya puteshestviy. 14 iyulya 2016 goda. https://nafi.ru/analytics/internet-servisy-dlya-puteshestviy/

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Vera Rebiazina .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Rebiazina, V., Shalaeva, A., Smirnova, M. (2018). Do Russian Consumers Understand and Accept the Sharing Economy as a New Digital Business Model?. In: Alexandrov, D., Boukhanovsky, A., Chugunov, A., Kabanov, Y., Koltsova, O. (eds) Digital Transformation and Global Society. DTGS 2018. Communications in Computer and Information Science, vol 858. Springer, Cham. https://doi.org/10.1007/978-3-030-02843-5_31

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-02843-5_31

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-02842-8

  • Online ISBN: 978-3-030-02843-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics