Abstract
Performance management involves the application of behavioral principles to manage and change employee behavior so that desired organizational results may be accomplished. With the exception of research on incentive systems and feedback, a vast majority of performance management research takes place in the applied setting. Thus, this chapter provides an overview of select basic and translational research on topics relevant to the performance management of staff in service delivery settings. Topics include rules and instructions, motivating staff, and performance feedback. The chapter concludes with a discussion of the benefits of translational or use-inspired basic research about performance management.
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DiGennaro Reed, F., Henley, A., Hirst, J., Doucette, J., Jenkins, S. (2015). Basic Research Considerations for Performance Management of Staff. In: DiGennaro Reed, F., Reed, D. (eds) Autism Service Delivery. Autism and Child Psychopathology Series. Springer, New York, NY. https://doi.org/10.1007/978-1-4939-2656-5_16
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