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Modeling e-Government Service Workflows Through Recurring Patterns

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Electronic Government (EGOV 2004)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3183))

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Abstract

Inherent complexity of the e-Government application domain is also reflected in the workflows of e-Government service provision. This paper reports on how some real examples e-Government service workflows were modeled in a simple and structured fashion by recognizing and re-using recurring segments. Such an approach, drawing from current workflow modeling trends, presents important potential to facilitate e-Government workflow modeling by enabling systematic and rapid design of new service workflows, as well as progressive construction of a repository of e-Government workflow segments that could also host best practice workflows.

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Verginadis, G., Gouscos, D., Mentzas, G. (2004). Modeling e-Government Service Workflows Through Recurring Patterns. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_84

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  • DOI: https://doi.org/10.1007/978-3-540-30078-6_84

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-22916-2

  • Online ISBN: 978-3-540-30078-6

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